Thai Khuong Email & Phone Number

Washington D.C. Metro Area

• Detect fraud and insider threat activity through analytic methodologies.• Function as a liaison between organizations and teams, focusing on collaboration with the Cyber Fraud and Security Operations Watch Teams.• Recommend improvements for the detection of fraudulent activity or insider threat behavior through the analysis of data from various disparate sources.• Read, understand, and inventory existing system infrastructure control documents (ICDs) and design specification requirements (DSRs); document changes, assess how changes to the system will affect the development of machine learning and data analytics now and in the future.• Understand business processes and synthesize potential fraud scenarios and risk indicators.• Assist with the development of technical documents, project status briefings, and dashboards for Agency executives.• Analyze and correlate different datasets to identify abnormal behavior.• Create analytic charts from datasets to identify outliers and suspicious activity. • Develop visualization dashboards and indicators that identify anomalous activities.• Analyze alternative platforms for cyber analytics (e.g. Splunk, Tableau, SAS, R). • Support the development of new and modify existing cyber indicators.• Develop insider threat user behavioral analytics use cases.• Interact directly with client project team members and operational staff.

Washington D.C. Metro Area

• Identify and analyze information resources such as system events, logs, or intrusion detection system alerts to determine if all essential threats are captured.• Involved in the creation of various platform security audit plans. • Work with SIEMs, such as ArcSight and Splunk. • Created proposed system diagrams for implementation of Splunk Enterprise in the client environment.• Created Splunk user manual, system installation manuals, and system design documents.• Deployed Splunk indexers, search heads, forwarders, and deployment server in a test environment.• Created Splunk custom user interfaces utilizing Splunk Search Processing language (SPL) to construct queries, reports, and dashboards.• Created alerts, knowledge objects, and scheduled searches in Splunk Enterprise.• Create scripts for Oracle, DB2, and Red Hat Enterprise Linux to generate events in testing environments.• Create test plans, test cases, use cases, templates, training material, SOPs, and other test documentation.• Led a testing effort and execution for a platform to ensure the audit solution met the needs of the enterprise security requirements.• Test and verify that all expected events and event details were captured in IBM Guardium and HP ArcSight. • Coordinate with engineers and developers to resolve any issues identified during testing.

Herndon, Va

• Involved in every major phase of the SDLC (Requirements, Design, Development, and Testing) on multiple government projects.• Created prototypes and visualizations with Axure and iRise to aid the requirements gathering process. • Gathered, wrote, and reviewed detailed requirements with the client to ensure client needs were met.• Created design specification documents and prototypes for the design and development phases.• Performed analysis and implementation of security audit logging for auditable and actionable events.• Managed a team of developers and their development tasks. • W¬orked with developers to ensure coded system modules were accurate to requirements and design specifications.• Deployed new software and database builds into various environments.• Tested new code and performed regression testing to identify system bugs.• Tested applications for “Section 508” accessibility compliance using technology such as JAWS, Zoomtext, and Dragon Naturally Speaking.• Worked with developers to optimize applications for 508 compliance. • Worked with client test leads and testers to log, reproduce, and test bugs during the User Acceptance Testing (UAT) phase.• Coordinated with developers to fix identified bugs and retested bugs for the iterative builds of the UAT phase.• Developed training material in E-Learning Management System (ELMS) for custom systems.• Created training simulations and demonstrations using Adobe Captivate.• Identified, recommended, and documented Standard Operating Procedures and processes.

• Maintained custom web applications and services utilizing .NET and J2EE environments with Oracle backend.• Maintained and created new technical documentation for the application systems.• Developed use cases, workflow, flowcharts and screen mock-ups.• Developed using Agile and Waterfall software development methodologies.• Designed and created reports in Oracle Reports.• Created SQL database queries for operations team to monitor production data.• Worked with the operations team to troubleshoot production issues.• Created custom data fixes to resolve production issues.• Conducted user acceptance testing to ensure the program can be used easily, quickly and accurately.• Performed system deployments into various development and testing environments.• Content Management – PVCS Version Manager administrator.

• Acted as an interface between the business client, end-users and various IT services for a government agency.• Assisted with development and production issues for various applications.• Worked with the development team to identify and prioritize critical system enhancements for future releases.• Completed GUI modifications and coded with C# with ASP.NET.• Performed QA Testing on several features, enhancements and functionalities.• Assisted in developing, monitoring, and tracking procedures for a Tier 2 technical support team. Performed logs, reports, assigned trouble tickets, escalated issues to necessary development teams, resolved issues and documented recommended procedures.

Bachelor Of Science, Business Administration; Information Technology; Network Engineering

Education record