Tyla Tatum Email & Phone Number

Racine, Wi, Us

• Conduct Foodshare, Medicaid, Caretaker Supplement and Child Care case reviews verifying eligibility, correctness of benefits and promptness of service• Assists with training New Workers • Complete State Quality Reviews• Complete Quality Reviews for New Workers

• Answered phones in a Call Center setting• Conducted intensive investigative interviews to obtain and evaluate financial and non-financial information to determine eligibility for assistance• Provided case management duties, case status updates, and troubleshot problems• Prepared notices for programs

Racine, Wisconsin, United States

Greendale, Wisconsin

• Managed Voucher budget• Generate monthly reports for community assistance program• Handle incoming calls for voucher inquires • Process over 200 vouchers weekly using Goodwill’s intranet

• Facilitated new hire orientation and administered new hire paperwork• Carried out pre-screening procedures for management exempt and non-exempt positions and sent out offer letters• Processed new hires in UltiPro (Employee Management System)• Gathered, analyzed, and measured benchmark data for Human Resources Department’s management team to achieve optimal operational functionality• Managed up to 400 management exempt and non-exempt job descriptions with a team • Assisted Process Optimization Team with documenting necessary processes for business units within Human Resources

Racine, Wisconsin

• Troubleshoot any issues customers had• Processed sales in register• Maintained an organized work area, to assist customer needs and increase sales

Milwaukee, Wisconsin

• Ensured items were readily available to students• Assisted students with any issues they had

Master Of Business Administration - Mba

Bachelor Of Arts - Ba, Business And Management ; Minors: Mathematics/Adult Education

Activities and Societies: Alverno Business Leaders Empower Organization

High School Diploma

Activities and Societies: Link Leader, Basketball Team