Tyler Nelson Email & Phone Number

Columbus, Oh, Us

Dublin, Ohio, United States

Novato, California, United States

Architect of solutions and processes for Spectraflow the nation’s leading provider of color workflow solutions for Graphic Arts, Apparel Design, and Print professionals. Provide consulting services to ensure all elements of IT Infrastructure and color workflow seamlessly work together. Technical support ensuring solutions perform well over time. -Managing internal Infrastructure and Information Security solutions in order to provide our customers with safe, accountable, and reliable solutions -Maintaining Internal hardware and software life cycle management assuring compliance with current industry standards keeping our clients processes and data safe. -Continued design and implementation of cutting edge Infrastructure and Color Management processes and technologies. -System Administrator for internal CRM and ERP systems and processes. -System Administrator for 50+ production Windows servers on behalf of Apparel clients across multiple locations. -Software Package Creation for wide deployment - SCCM, JAMF -Software License Management -Incident and Project Management

Novato, Ca

Color Management Consultant assessing and rightsizing solutions for customers in the Design and Creative Space. Focussing on Graphic Arts and Apparel Design for some of our nations top retailers. -Aiding customers in choosing and sourcing hardware, software, and services-Creating Color Profiling workflows resulting in maximum color gamut achievability ensuring consistency in repeatability.-Design Application consultation including Adobe Creative Suite, Textile CAD Software, Textile Pattern Software-Onsite Consultant implementing Color Management workflows

Columbus, Ohio Area

Design Application Support IT Architect-Managed team to source and deploy IT assets for creative design process-Adobe Creative Cloud Administrator servicing 1000+ endpoints ensuring tool access and license compliance-Apparel Design Software Administrator - WebPDM, Kaledo, AccuMark, CLO3D-Windows Server Administration running design application and device Management software-JAMF (Casper) Management Administrator - Managing 1500+ Mac Endpoints-Software Package Creation - JAMF, SCCM, Altiris-Software License Manager - Budgeting, sourcing, and administrating licensing compliance. -Active Directory Administrator - GPO and Identity Management-VMWare Horizon Virtual Desktop Administrator-PING ID Single Sign-On (SSO) Administrator

New Albany, Oh

Enterprise Macintosh Administrator and Corporate IT Advanced Technical Support-Designed, implemented, and supported corporate IT solutions to Manage both Mac and PC-Managed Software and Hardware deployment for Corporate Office and Distribution Center endpoints-Ownership of Information Security compliance across applications and hardware

Reform processes through hands on application of project management. Specifically including being a team member for Exchange Email Transition of 40,000 customers, VIP customer liaison, and knowledge manager. Responsibilities also include purchasing, deployment, and maintenance of software and hardware for the IT Service Desk. - Manage team for university wide software deployments - Active Directory account administrator - Project member for Service-Now help desk application implementation -Customer liaison for business units representing the Office of the CIO -Purchasing and maintaining hardware inventory -Knowledge Manager of public facing Knowledge Base -Expert with Macintosh, Microsoft, mobile operating systems

Facilitated best practice application of technological support. Liaison between technology resources at The Ohio State University and the 8Help IT Service Desk. Applied vast technical knowledge and customer service skills to foster productive relationships within the university to better serve faculty, staff, and students. Sought out outdated and unproductive processes and utilized business relationships to make new effective processes possessing longevity for furthering the organization. - Provided First level Technical Support - Supervisor of student employees, hiring a student staff with 93% customer satisfaction - Streamlined the process for reporting University-wide outages - Lead technician within the 8Help IT Service Desk for wireless networking -Training Lead for IT Service Desk student Employees

Bachelor Of Arts, English

Education record