Tyler Back

Tyler Back Email and Phone Number

Technical Quality Specialist – CNH - Case IH @ CNH
united kingdom
Tyler Back's Location
Strum, Wisconsin, United States, United States
Tyler Back's Contact Details

Tyler Back work email

Tyler Back personal email

n/a
About Tyler Back

Tyler Back is a Technical Quality Specialist – CNH - Case IH at CNH. He possess expertise in customer satisfaction, inventory management, lean manufacturing, purchasing, vendor management and 5 more skills.

Tyler Back's Current Company Details
CNH

Cnh

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Technical Quality Specialist – CNH - Case IH
united kingdom
Website:
cnhindustrial.com
Employees:
29185
Tyler Back Work Experience Details
  • Cnh
    Technical Quality Specialist – Cnh - Case Ih
    Cnh Nov 2022 - Present
    Strum, Wisconsin, United States
    Nov 2022-Present • Provide Level 2 technical support on Self Propelled sprayers, diagnosing electrical, hydraulic, and precision farming issues• Monitor all manner of data for emerging quality issues and perform field visits to customer and dealers, collecting quality data and reviewing machine behavior • Write service bulletins and product improvement programs, which includes drafting technical repair steps• Provide voice of the customer input in review meetings to support continued product improvements
    View
  • Cnh Industrial
    Manager Field Service Operations
    Cnh Industrial Oct 2018 - Nov 2022
    • Quickly built relationships with dealer personal, working to resolve complex customer satisfaction issues. Work with dealers to troubleshoot complex technical issues• Meet with customers and dealer personal, representing the Case IH brand in a professional manner, many times in tense situations • Promote CNH programs and services, working with dealers to improve their service department profitability, efficiency and technical knowledge • Manage a service policy budget for out of warranty, customer satisfaction concerns
    View
  • Pilgrims Pride Corp
    Field Service Representative
    Pilgrims Pride Corp Feb 2017 - Oct 2018
    United States
  • Tractor Central
    Ag Equipment Sales Rep
    Tractor Central Sep 2013 - Feb 2017
    Manage a territory in Buffalo, Jackson and Trempealeau counties, with the goal of developing long term relationships with ag producers, ag coops and large property ownersStructure finance and lease deals on equipment and process loan paperworkResolve customer satisfaction issues in a fast paced and competitive environmentPromote other company products and work with all departments to achieve targeted market share
  • Ashley Distribution Ltd
    Parts Manager
    Ashley Distribution Ltd May 2010 - Sep 2013
    Manage $300,000 of inventory, as well operate as a purchasing agent for the fleet Supervise one mechanic in charge of maintaining 4 rail container handlers Process a variety of paperwork associated with running a large OTR fleet
  • Miller Bradford And Risberg
    Warranty Analyst And Product Support Specialist
    Miller Bradford And Risberg May 2007 - Sep 2009
    Managed the company’s warranty processes and warranty receivables accounts to maximize recovery from vendorsSupported the company’s parts and service personal in day to day operations including marketing, parts availability issues, customer service issues, vendor relations, and parts and service revenue growth initiativesMonitored the equipment rental fleet's expenses and develop procedures to control costs
  • Fabco Equipment
    Diesel Service Technician
    Fabco Equipment May 2004 - Aug 2005
    Diagnosed and repaired hydraulic, engine, transmission, and electrical components on Caterpillar equipment

Tyler Back Skills

Customer Satisfaction Inventory Management Lean Manufacturing Purchasing Vendor Management Manufacturing Customer Service Mechanics Sales Hydraulics

Tyler Back Education Details

  • Ferris State University
    Ferris State University
    Heavy Equipment Engineering Technology
  • Madison Area Technical College
    Madison Area Technical College
    Heavy Equipment Technology

Frequently Asked Questions about Tyler Back

What company does Tyler Back work for?

Tyler Back works for Cnh

What is Tyler Back's role at the current company?

Tyler Back's current role is Technical Quality Specialist – CNH - Case IH.

What is Tyler Back's email address?

Tyler Back's email address is ty****@****ind.com

What schools did Tyler Back attend?

Tyler Back attended Ferris State University, Madison Area Technical College.

What skills is Tyler Back known for?

Tyler Back has skills like Customer Satisfaction, Inventory Management, Lean Manufacturing, Purchasing, Vendor Management, Manufacturing, Customer Service, Mechanics, Sales, Hydraulics.

Who are Tyler Back's colleagues?

Tyler Back's colleagues are Boudra Jerome, Sutanu Pratihari, Nitin Sharma, Rogerio Douglas Dos Santos, Shweta Rai, Jairo Netto, Matthew Mcintyre.

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