Currently working as a Product Copywriter at FutureLearn, creating high-quality, SEO-optimized content while leveraging my UX expertise to enhance internal workflows and learner engagement. Key contributions:✍️ SEO Writing & Course Description Pages: Craft search engine-optimized course descriptions for partner universities and educational institutions, increasing course visibility and enrollment in a competitive market.🛠️ Workflow Optimization & AI Integration: Contributed to the development of an AI assistant for copywriters, applying UX writing and prompt engineering expertise to streamline team workflows and achieve daily KPIs.📊 Project Management: Manage processes on Monday.com boards, ensuring timely organization and review of course description pages by partners.🚀 Continuous Improvement: Consistently meet and exceed KPIs to drive personal growth and support FutureLearn’s mission of transforming lives through education.🌱 Team Collaboration: Work closely with content and marketing teams to refine e-commerce copy, enhancing learner engagement and ensuring alignment with organizational goals.This role highlights my ability to blend SEO-focused writing, UX expertise, and process improvement to help learners access world-class educational opportunities.

Transforming ideas into seamless digital experiences by combining cutting-edge UX methodologies with a user-first approach. Specializing in: 🎓 UX Teaching & Mentorship: Guiding aspiring UX designers with personalized syllabi, portfolio creation, and business readiness, helping them achieve their career goals. 🔍 User Research & Design Strategy: Expertise in creating user personas, conducting usability testing, and leading design sprints for actionable insights. 🎨 UX/UI Design & Prototyping: Crafting intuitive user interfaces, high-fidelity prototypes, and cohesive style guides that align with brand identity. 🛠️ Scalable Design Systems: Architecting, documenting, and implementing robust design systems optimized for AGILE teams (SCRUM/Kanban). ✍️ UX Writing & Content Design: Creating user-friendly, conversion-driven content and establishing product/brand voice consistency. 🤖 AI & Prompt Engineering: Leveraging advanced AI tools to enhance design and content workflows for innovation-driven results. Driven by collaboration and innovation, I help businesses, entrepreneurs, and aspiring UX designers turn complex ideas into intuitive, user-centric solutions.

Contributed to Invity's first mobile app project, driving user-centered design and research efforts to ensure a successful launch. Key accomplishments:📱 Mobile App Design & Accessibility: Conducted a comprehensive app audit, collaborated with another designer to resolve accessibility issues, and played a pivotal role in the app’s successful launch in June. Promoted the app to thousands of users at a three-day Bitcoin conference.🔍 User Research & Testing: Led user research initiatives, conducting 100+ user interviews and usability tests to refine the mobile app experience and establish effective information architectures.🧠 Empathy & UX Workshops: Planned and conducted empathy workshops to align teams with user-centric design principles and improve cross-functional collaboration.📊 Research Database Development: Built and maintained an internal user research database to streamline future project planning, ensure best practice application, and drive continuous improvement.⚡ Rapid Prototyping: Delivered quick, high-quality prototypes to validate design decisions and support development efforts.This role underscored my ability to combine deep research insights with design expertise to deliver intuitive, user-centered solutions.

Delivered impactful UX/UI design solutions for Accolade’s web applications and design system, enhancing user experience and team efficiency. Key accomplishments:🌐 Web Application Design: Provided UX/UI design support for Blogs, Webinars, Resources, and Solutions B2C pages, ensuring usability and seamless navigation.✏️ Prototyping & Collaboration: Developed interactive prototypes in Figma, transitioning from wireframes to high-fidelity designs while collaborating with senior UI designers.🛠️ Design System Development: Played a key role in creating accessible components for Accolade’s first design system, establishing a unified brand identity, improving team workflows, and driving user engagement.📱 Interaction & Mobile Design: Designed intuitive interfaces optimized for mobile web experiences, enhancing accessibility and usability.⚙️ Scrum Leadership: Gained experience as Scrum Master for an internal team, applying AGILE methodologies as needed to support project delivery and team collaboration.This role highlighted my ability to blend design expertise with collaboration and leadership to create user-centric, scalable solutions.

Contributed to Czech startup OutdoorTrip’s content strategy and user experience through impactful writing and editorial work. Key accomplishments:✍️ Digital Copywriting: Proofread and edited copy for various digital projects, ensuring clarity, consistency, and alignment with brand tone.🌍 Travel Experience Content: Specialized in crafting engaging and descriptive copy for travel experiences, enhancing customer engagement and booking rates.📢 Website Content Publishing: Published multiple travel activities on the live website, ensuring high-quality presentation and accurate information.🛠️ Style Guide Development: Assisted in creating an in-house style guide for the CMS, streamlining content creation processes and maintaining consistency.💡 UX Writing Principles: Applied UX writing techniques to optimize content for usability and seamless navigation, improving user satisfaction.This role allowed me to hone my UX writing and copywriting skills, contributing to a user-friendly and engaging digital experience.

Balanced this role while pursuing a Master’s degree at the University of Economics, Prague, showcasing strong time management and dedication. Key contributions:📝 Content Creation & Fact-Checking: Developed and verified scripts for city-wide tours, ensuring historical accuracy and engaging storytelling.🚶‍♂️ Tour Curation & Leadership: Designed and led walking and bus tours of the Old Town and Jewish Quarter, delivering exceptional customer experiences.🤝 Conflict Resolution & Training: Increased staff productivity by organizing monthly workshops to improve conflict resolution skills and maintain excellent service standards.

Held this role during my working holiday visa in Australia after graduating college, gaining valuable professional experience. Key contributions:📋 Scheduling & Coordination: Organized daily schedules, managed filing, and handled data entry to maintain office efficiency.🤝 Client Interaction: Greeted clients and guided them through showroom tours, providing excellent customer service.📞 Call Management: Operated a multi-line phone system, routing calls to appropriate extensions to ensure seamless communication.

Served as the sole student aid in the President's Office from freshman to senior year, gaining professional experience while pursuing my degree. Key contributions:📞 Administrative Support: performed junior secretarial duties, including answering calls and organizing materials for trustee meetings.🤝 Student Liaison: Acted as a student ambassador, assisting with office tours and representing the college during official events.📂 Organizational Tasks: Managed and maintained filing systems to ensure smooth office operations

Interned at The Advance Group, focusing on lobbying techniques, field experience, and enhancing research and presentation skills. Key contributions:🗳️ Community Outreach: Canvassed neighborhoods in Brooklyn and Queens to engage with voters and promote political candidates.📊 Research & Analysis: Collaborated with fellow interns to conduct in-depth research, supporting campaign strategies and presentations with collective insights.🤝 Field Experience: Gained hands-on exposure to political campaigns and grassroots organizing techniques.

Gained hands-on experience in reality television production, focusing on creative development and casting processes. Key contributions:🎥 Show Development: Collaborated on brainstorming and refining reality TV show concepts, then presented ideas to major production networks.🎭 Casting Insight: Assisted casting directors in identifying and evaluating talent, gaining insight into the casting process.🤝 Dual Roles: Balanced responsibilities across both development and casting, enhancing adaptability and creative problem-solving skills.