Tyler Boucher Email & Phone Number

Virtual

• Forecasted a 5-year ROI for various internally optimized and vendor management models related to post-acute services for a 7-hospital system
• Reduced referral leakage by 5-10% at various health systems across the country by establishing a centralized referral office and implementing consistent provider outreach
• Developed a comprehensive 3-year strategic growth plan focused on primary care capture improvement and establishing a stronger ambulatory presence
• Served as the project manager for the integration of a home health organization into an established health system
• Implemented systems to support and purposefully develop junior staff under my leadership

• Increased OR utilization by 20% through the creation of physician-led governance committees and clinical practice guidelines pertaining to block time, flip rooms, and surgical behavior
• Led process improvement workgroups that resulted in stakeholder buy-in, stronger KPI performance, and more efficient processes
• Analyzed workforce productivity to ensure staff allocation aligned with volume patterns and quantity
• Programmed a suite of provider scorecards and tools to increase transparency and the effectiveness of performance improvement initiatives
• Conducted observations to standardize, optimize, and/or centralize operations in the hospital and outpatient settings

Georgia

• Organized focus groups for various performance metrics and directed meetings towards solution-based discussion
• Assessed multiple departments productivity, benchmarked their current status, and assigned new productivity targets based on the C-suites input
• Interviewed department managers to gather information and deliver recommendations to better align staffing patterns to historical and projected volumes
• Collaborated with staff and management to build a standardized process for pre- and post- op services, then adapted our new model repeatedly to reconcile new obstacles and staff feedback
• Programmed 2 unique tools using Excel for Perioperative Services

Thomasville, NC

• Promoted customer service by receiving and understanding customer complaints and responding to their individual situation with appropriate solutions such as coupons, reorders, or free products.
• Volunteered to take on the added responsibility of opening or closing the store multiple times a week
• Consistently brought a notable level of enthusiasm to the store and my position
• Calculated bills and tips mentally and compiled a nightly report of receipts and adjustments
• Awarded employee-of-the-month twice

Bachelor’S Degree, Finance

Undergraduate Studies