Tyler Brainer Email & Phone Number

• Manage client IT Infrastructure and provide solutions based on the needs of the organization.
• Configured Computers, set up workstations, IT peripherals, enterprise printers, ensuring security controls of each.
• Troubleshooting hardware and software issues with Windows 10 and 11
• Email Spam filter management, Phishing analysis, Sender lists, Sentinel One Management
• Analyzing sign in logs for signs of compromise.
• Ticketing system, remote management, Office 365, Azure… Show more

• Provided customer service to guests
• Lead a team to ensure metrics were met, conducted coaching to improve numbers with team members
• Oversaw the Front-End operations, acted as an escalation point for employees to resolve tasks and customer inquiries.
• Assisted other departments to handle complex and needed store operation tasks
• Played a key role in selling protection plans and credit card applications.
• Worked with management and team to accomplish goals and… Show more

Bachelor'S In Computer Information Systems, Specialization In Cybersecurity, 3.86

Associate Of Arts And Sciences - Aas