Tyler Broderick, Mba Email & Phone Number

Rochester, Ny, Us

Responsible for overseeing all project activities including daily site support inquiries, data analysis, and collaboration with internal stakeholders to ensure project guidelines are met.•Lead weekly external stakeholders’ meetings to communicate project milestones, monitor budget adjustments and accurately manage data according to project guidelines across 32 countries.•Track study progress and manage external reports based on project timeliness to maximize quality of work being performed by vendors to achieve key client milestones.•Perform budget management tasks such as monitoring project performance against estimates and preparing semi-annual budgets.•Monitor and facilitate technical implementation activities as needed, including software deployment & configuration, client UAT / validation, system updates and data migrations.•Train and mentor new project specialists on internal and external procedures, customer communication strategies, and advanced product knowledge.•Support 5 employees involved in daily site support, overseeing interdepartmental communication and handling escalations.

Rochester, New York

Managed and delivered various point of sale and cloud-based payment processing projects for over 250 small-large scale customers driving their technological needs. - Maintained a 96% target completion date by facilitating all operational checkpoints based on priorities and available resources while adjusting timelines for customer-specific solutions. - Led multiple internal projects improving efficiency and work with other departments to reduce our new product line internal communication by 25% while maintaining all critical communication.- Mastered 4 additional product lines in order to support a larger customer base and generated multiple streams of revenue. - Maximized UX experience by serving as a subject matter expert and acting as a point of contact for new department processes.

Rochester, New York Area

Recommended new design of company's website using best-in-class UX practices and historical site behavior data analysis. Used technical indicators to draft efficiency reports to drive decisions.- Created click funnel designs based on historical website data to decrease number of page clicks while improving sales leads by 15%.- Reduced bounce rate 8-12% by optimizing website performance and facilitated concepts to both organize and modernize landing page.- Conducted SWOT analysis on competitor space; made recommendations to senior management which encouraged diversification in medical market nearly doubling existing customer sales opportunities.- Executed a cultural and operational strategic marketing plan using the "Kano Model" to identify performance and customer satisfaction.

Buffalo/Niagara, New York Area

Worked closely with the marketing communications team and researched, analyzed, and recorded product lifecycle to accurately forecast cost of medical equipment devices. - Developed a report analyzing competitors’ new products and white-space opportunities to discover and act on industry trends; led to the development of half a dozen products.- Recommended pricing structure strategy to senior management based on the ability to manufacture new products, fit within company profile and maintain profitability per part.- Drafted and sent marketing communication letters and product samples to customers based on their industry, needs and potential interests.

Rochester, New York Area

Reviewed and verified labor information from ERP (Enterprise Resource Planning) system. Investigated errors and anomalies in labor reporting and created processes to acutely measure variable cost. - Analyzed variable cost components to increase accuracy of profitability per part which lead to increased job cost accuracy by 2%.- Verified and investigated errors/anomalies in labor reporting information from ERP (Enterprise Resource Planning) system to clean data for accurate job costs for potential business leads- Recommended variable cost strategy to accurately determine variable cost on existing and new products which helped sales negotiate within proper margins.

Buffalo/Niagara, New York Area

Supervised up to four people on multiple shifts and weekends after eight months of proven skills. - Implemented risk management during general gym usage, scheduled events, pool usage and rental equipment. - One of selected few to give tours of the facility to incoming freshman and potential community members. - Monitored process of new community memberships: recorded payments and customer data to ensure proper processing and gym usage

Master Of Business Administration (Mba), Global Mba

Bachelor Of Business Administration (B.S.), Marketing, Cum Laude

Activities and Societies: Niagara University Marketing Association (NUMA) Collegiate Entrepreneur Organization (CEO) Club Basketball

High School