T-Squared Solutions, Inc was officially formed in February 2022. T-Squared originates from Taylor Hooker and Tyler Burns. At present, we do business as The RT Tutor and The RT Coach.The RT Tutor is the premiere professional preparation, tutoring and mentorship service for RT students and professionals alike. Whether preparing for professional certification or wanting to advance your career, The RT Tutor is here to help.www.theRTtutor.comThe RT Coach is an NBHWC accredited training program gearing Recreational Therapists up to qualify and take the NBC-HWC exam to become Health and Wellness coaches. Whether RTs want to expand their skills, pivot to a new profession or explore new opportunities while gaining CEUs for their CTRS credential simultaneously, this 75-hour training program was develop by dual certified CTRSs and NBC-HWCs.www.theRTcoach.com

• Oversaw all warehouse operations from beginning to end, resulting in smooth processes and desired outcomes.• Directed warehouse Material Handlers and provided proper guidance when needed.• Carefully sorted and placed materials in their proper location.• Accurately completed all inventory paperwork.• Routinely inspected equipment to maintain smooth work processes.• Recorded products received and distributed.• Effectively communicated with all Warehouse Workers and Team Members to achieve goals. • Brought forth a strong work ethic and a commitment to excellence.• Picked, packed, and shipped items• Drove the forklift• Maintained a safe working environment

1) Order Fulfillment•Review carted orders for accuracy and sign off / initial accordingly•Weigh and measure products prior to shipping•Package all carted orders according to printed pick lists and ensure accuracy of box labels, shipping labels, and SDS.•Choose proper carrier and arrange for transportation as needed.•Create shipping labels and ensure accuracy of all aspect of shipping labels including contacts and addresses of customer and proper email notifications •Arrange transportation of palletized orders with a preferred carrier. Prepare necessary documents such as international paperwork, bills of lading or shipping orders•Complete pick list with ship date, lot numbers/use by dates, freight charges, box weights and dimensions (if applicable) and any back-ordered items and/or partial shipments.2) Inventory •Sort and stock shelves with incoming shipments according to established procedures•Plan and assist with hard counts of inventory items3) Shipping / Receiving•Unload and load palletized products with forklift•Unpack and inspect all contents of incoming shipments for damage and defects, and noting any discrepancies.•Operate and maneuver warehouse tools and equipment, including but not limited to pallet jacks, forklifts and push carts, in the manner necessary to move materials consistent with the manufacturer’s instructions and safety instructions•Perform delivery of products as needed using company provided vehicle•Obtain and maintain hazmat shipping certification(s)4) Production / Manufacturing•Be flexible to assist or fill in as needed in the production department, such as filling and labeling products•Make recommendations for maintaining a safe working environment.•Assist in creation of warehouse procedures and policies and ensure that they are kept current.•Contribute to continuous improvement of all warehouse operations.•Cross train personnel on regular basis. •Assist in new hire training program.

Served as the manufacturing associate to weigh, mix and fill chemical materials and assist with the production of commercial products. Served as the lead shipping and receiving manager in addition to other duties during an extended lapse in hiring.• Packaged orders according to a specified printed list• Ensured accuracy with pack and weighing products prior to shipping• Labeled, arranged and organized containers properly and neatly• Accepted, loaded, unloaded, and prepared incoming and out coming shipments • Restocked supply shelves, kept inventory and rectified any discrepancies• Provided ongoing cleaning and maintenance of the production floors, entrances and office areas as needed• Drove company vehicle to provide local delivery• Prepared products for application utilizing grinders, sander, drills, floor scrubbers and other commercial tools.• All other duties as noted by management for product development. Notable accomplishments: • Provided multi-week on-boarding, orientation and training of new employee • Identified lapse in production and suggested improvements that resulted in a 100% decrease in wasted product• Provided suggestion for improved leave and holiday processes to improve morale and promote retention• Provided suggestion to improve shipment process to reduce cost and cut waste• Forklift Certified

• Accurately pick and load beverage products to fill customer orders• Meet picking goals and warehouse objectives• Regularly lift and move product weighing 50-165 pounds• Repetitively bend, lift, twist, while moving product around the warehouse• Safely operate warehouse equipment, such as walkie riders and pallet jacks

Monitored quality of interviewers and ensured compliance with company standards, ethics, and codes of conductTrained and developed new and experienced interviewers to ensure company policies are understood and followedDisseminated pertinent information to employees in a professional mannerPerformed all opening and closing duties to initiate and close businessAssisted with scheduling and availabilityConsulted with interviewers on best-practices and methods for success

Compiled, recorded and coded market research data to specified client needsContacted individuals by phone at home, place of business, or on a mobile device utilizing data management systemCommunicated with supervisors to update progress based on quotas and benchmarksMulti-tasked and synthesized information with phone, computer, and written text Comprehended information efficiently and spoke clearly and effectively to minimize barriers to communication

• Provided supervision to a team of seven peers to conduct commercial cleanings • Maintained communication between supervisors and fellow employees• Provided high quality janitorial and sanitation services for small and large scale office buildings

• Maintained bovine health according to state health and safety regulations• Prepared dairy products for bottling, sanitization, and distribution• Conducted daily, weekly, monthly, and yearly reports on dairy’s progress• Provided quality customer service as a cashier and stockman in dairy storefront

• Coached freshmen through senior level discus and shot-put athletes• Assisted in the maintenance of the California Interscholastic Federation rules and regulations• Kept detailed progress on athletes performance • Conducted formal assessments on competitive track meets• Maintained proper equipment usage, storage, and stock