Tyler Chambers Email & Phone Number

National Harbor, Maryland, United States

- Manages the execution of all aspects of events to include planning, day to day coordination and exit strategies. - Serves as meeting planning advocate and liaison to all operational departments. - Verifies on-site delivery of hotel products and services according to conference group plans resulting in a positive meeting experience. - Utilizes software for generation of necessary program. - Advises client on current status of events and function. Coordinates any changes necessary. - Maintains program knowledge by attending planning meetings, conference calls, reviewing group resumes and banquet event orders (BEO’s) prior to group arrival. - Partners with Conference planning team to verify issues are identified and resolved. - Attends planning visits, welcome receptions, tie-down meetings, any internal meetings related to security, parking or production. - Proactively resolves potential meeting or room set issues. - Utilizes available resources to meet client requests or resolve client issues. - Verifies that room requirements such as lighting, temperature, AV equipment, and room set meet client expectations.

National Harbor, Maryland, United States

 Leads shifts and actively participate in the servicing of events in addition to attending all pertinent meetings. Manage the quality of food and beverage service to ensure maximum guest satisfactionVerifies meeting and event rooms/space are set according to event documentation and customer requirements. Delegates tasks to ensure room sets are completed on time and meet Event Management Standards. Identifies the developmental needs of others and coaches to improve their knowledge or skills through supportive training.Assist in scheduling of banquets staff and function planning to forecast and meet service standards while maximizing profits

Bowie, Maryland, United States

• Assisted in development of events department business plan and budget for the catering operation.• Increased catering revenue and operating profit contribution by over 10%, while implementing and building services and creating other opportunities for growth. • Maintain an awareness of the competition and market conditions internal and external to the facility, while promoting and leveraging the company name and resources to maximum advantage throughout the unit.

Foxborough (Foxboro), Massachusetts, United States

• Coordinate and communicate event details between customer and operations team; ensuring customer satisfaction • Ensures that events run efficiently by following established procedures and collaborating in & out of department• Identify operational challenges associated with bookings in order work with staff and customer to develop solutions• Support sales and marketing throughout event process; revenue forecasting, promotions, and up-selling of products/services

Providence, Rhode Island, United States

- Curated and managed events to promote campus programming and resources- Collaborated with other school organizations and departments to coordinate events and student outreach- Manage social media accounts and create graphical design content - Create social media marketing plans using software such as Hootsuite & Google Suite- Organized communication systems within office