Tyler Chatfield

Tyler Chatfield Email and Phone Number

Customer Service Manager @ CheckedUp
Tyler Chatfield's Location
Wilmington, Delaware, United States, United States
Tyler Chatfield's Contact Details

Tyler Chatfield work email

Tyler Chatfield personal email

About Tyler Chatfield

I am a Customer Success professional where I handle client outreach, strategic meetings and leadership responsibilities. I believe that it is important to look at problems through your clients perspective first and foremost. It is necessary to understand how your clients business functions from top down to uncover additional value during conversations. Customer Success is a department that is rapidly ascending due to the importance of deep and consistent conversations regarding the best ways to leverage a given product or service. Open to connect with curious minds within the CS field or any other similar profession.

Tyler Chatfield's Current Company Details
CheckedUp

Checkedup

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Customer Service Manager
Tyler Chatfield Work Experience Details
  • Checkedup
    Customer Service Manager
    Checkedup Apr 2023 - Present
    New York, New York, Us
    • Account Manager for Medical offices• Handle inbound and outbound customer inquiries• Troubleshoot TVs and Wallboards back to proper account health• Lead product demonstrations of patient education devices
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  • Statista
    Team Lead | Senior Customer Success Manager
    Statista Jan 2022 - Feb 2023
    Hamburg, De
    • Team Lead for Statista SMB clients• Coach multiple Customer Success Managers• ROI, Strategic & Renewal Meetings• 250+ Clients across the following industries: Consulting, Finance, FMCG, Tech, Industrial• Recruiting/Interview Responsibilities• Develop new growth strategies for current clients
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  • Statista
    Senior Engagement Manager
    Statista Oct 2021 - Jan 2022
    Hamburg, De
    • ROI & Strategic meetings• Manages 200+ Clients across the following industries: Consulting, Finance, FMCG, Tech, Industrial• Engage clients with new content, industry updates, platform releases• Interview responsibilities
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  • Statista
    Engagement Manager
    Statista Jan 2021 - Oct 2021
    Hamburg, De
    • Account Manager for Statista SMB clients• Lead ROI meetings• Industries Covered: Consulting, Finance, FMCG, Tech, Industrial• Engage clients with new content, industry updates, platform releases
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  • Statista
    Onboarding Specialist
    Statista Aug 2019 - Dec 2020
    Hamburg, De
    • First Point of Contact for all Statista Clients • Expert product demonstrations conducted via webinar and in-person• Assisted in creation of Onboarding Process in U.S. Office• New Hire Training
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  • Statista
    Junior Client Services Manager
    Statista Jan 2019 - Aug 2019
    Hamburg, De
    • Internal CRM Management• Proficient written & verbal communication with clients• Facilitate research related requests to clients• Shadowed Senior Client Service Manager• Managed 100 clients across Finance & Consulting Services
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  • Superdome Sports
    Front Desk Staff
    Superdome Sports Sep 2018 - Feb 2019
    • Manages client accounts for classes and academies• Schedules field rental spaces for corporate events, sports teams, etc.• Manages league waivers, injury reports, promotional event documentation• Upsells current clients
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  • Singleplatform
    Business Analyst
    Singleplatform Oct 2017 - May 2018
    New York, New York, Us
    • Prospected new business opportunities, averaging 225 cold calls/day• Closed an average of 15 sales/month
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  • Aey Global Inc
    Outbound Sales Representative
    Aey Global Inc May 2017 - Jul 2017
    • Used a direct marketing approach to on-board new clients• High rolled the office with 7 sales on one day in June 2017• Attended National Sales Conference in New Orleans, LA

Tyler Chatfield Skills

Microsoft Office Leadership Customer Service Sales Microsoft Excel Spreadsheets Microsoft Powerpoint Microsoft Word

Tyler Chatfield Education Details

  • Gettysburg College
    Gettysburg College
    English
  • Ridgewood High School
    Ridgewood High School

Frequently Asked Questions about Tyler Chatfield

What company does Tyler Chatfield work for?

Tyler Chatfield works for Checkedup

What is Tyler Chatfield's role at the current company?

Tyler Chatfield's current role is Customer Service Manager.

What is Tyler Chatfield's email address?

Tyler Chatfield's email address is ty****@****sta.com

What schools did Tyler Chatfield attend?

Tyler Chatfield attended Gettysburg College, Ridgewood High School.

What skills is Tyler Chatfield known for?

Tyler Chatfield has skills like Microsoft Office, Leadership, Customer Service, Sales, Microsoft Excel, Spreadsheets, Microsoft Powerpoint, Microsoft Word.

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