Led a 19-member, cross-functional team providing PMO support to a government program building a large, web application providing foundational military intelligence to members across the Department of Defense.Worked with product managers, scrum masters, and stakeholders to develop a SAFe implementation plan to help the program scale from 3 development teams to over 7. This included identifying ways to improve current business practices to increase product velocity and better manage requirements.Spearheaded the formulation of a comprehensive cloud FinOps strategy, orchestrating the optimization of spending across more than 40 AWS VPCs and achieving a notable 20% reduction in program costs. Pioneered a meticulous refactoring and right-sizing initiative, systematically identifying and optimizing resource allocation to align with operational requirements and budgetary constraints. Implemented a robust resource tagging strategy spanning three networks, enhancing visibility and control over cloud resources, thereby streamlining tracking mechanisms and bolstering cost management capabilities.Drafted complex technical solutions including microservices architecture for high-value government contract proposals including proposed cloud transformations and common data fabrics.Utilized a customer-centric approach to conduct user story mapping to gather over 2,000 strategic and operational requirements. Created mission model canvas templates to capture strategic objectives of requirements.Assumed leadership of communications website development in absence of primary developer due to military orders, ensuring uninterrupted functionality and timely updates. Leveraged expertise in CSS, HTML, JavaScript, and SharePoint to maintain and enhance customer websites, addressing UX/UI enhancements and making informed design decisions. Successfully managed stakeholder expectations, fostering effective communication channels to align project objectives with organizational goals.

Managed 7 diverse projects, spanning a web application for shipping information, an employee training system, new data center hardware installations, and sandboxed development environments. Oversaw project initiation, requirements gathering, schedule and budget development, communication plans, product roadmaps, backlog creation, and produced technical documentation, including software architecture diagrams and release notes.Negotiated with stakeholders and cloud broker teams to resolve conflicts with funding documents, achieving over 60% reduction in project costs without compromising capabilities or reliability.Orchestrated end-to-end software application development lifecycle from project initiation to the Authorization To Operate (ATO) milestone, ensuring seamless coordination and adherence to regulatory standards.Collaborated closely with project stakeholders to meticulously gather and prioritize requirements, meticulously aligning project objectives with organizational goals, schedule constraints, and budgetary allocations.Developed comprehensive communication plans, facilitating transparent and efficient information dissemination across project teams and stakeholders, thus fostering a collaborative environment conducive to achieving project milestones.Led rigorous release planning activities, orchestrating the sequencing of feature deployments and ensuring alignment with stakeholder expectations and project timelines, ultimately culminating in successful project delivery within defined parameters.

Established scrum procedures and developed an agile culture for a complex, greenfield project that would become a large SAFe software development environment in the future. Supported from the R&D to the Program of Record phase and beyond.Worked with government agencies and other contract companies to coordinate off-site meetings to create a shared vision and understanding of what the application would and would not be. Developed mission model canvases to communicate customer expectations and develop strategic thinking for the program.Utilized a customer-centric approach to conduct user story mapping to gather over 2,000 strategic and operational requirements. Created mission model canvas templates to capture strategic objectives of requirements.Developed the program JIRA board to capture and properly label initial requirements to ensure communication with stakeholders. Created dashboard visualizations depicting features and stakeholders to government leadership.

Established and operated Black Dog Beer Shop, a premier craft beer destination nestled in Vienna, VA, renowned for its meticulously curated collection boasting over a hundred unique brews and boasting annual sales exceeding $600,000.Spearheaded the transformation of a dormant retail space into a thriving establishment, orchestrating the entire build-out process from conception to execution, ensuring adherence to budgetary constraints and project timelines.Demonstrated adept negotiation skills in securing favorable contracts and funding arrangements vital to the establishment's success, leveraging strategic partnerships to optimize resource allocation and mitigate financial risks effectively.Expertly navigated regulatory requirements, securing all necessary permits— including those for alcohol and business— with precision. Demonstrated a deep comprehension of legal frameworks crucial for ensuring operational longevity and triumph.Spearheaded a comprehensive digital marketing initiative as the driving force behind the company's online presence, leveraging platforms including Twitter, Facebook, Instagram, Google, Yelp, and Untappd to cultivate a dynamic and engaging brand image.Led the implementation of paid advertising campaigns and coordinated the strategic distribution of social media content. Worked closely with the assistant manager to create captivating marketing messages and posts customized to engage target audiences effectively.Diligently analyzed key performance metrics to inform data-driven decision-making processes, allocating marketing spend effectively to channels yielding the highest return on investment and optimizing campaign performance over time.Oversaw the integration of print and digital marketing efforts, orchestrating cohesive multi-channel campaigns to amplify brand visibility and drive customer engagement, thus fostering sustained business growth and market expansion.

Improved requirements gathering and backlog refinement for 10 software applications supporting the DoD and IC by collaborating with government stakeholders, other product owners, and multiple software development teams using agile methodologies.Increased customer satisfaction by working with government stakeholders and cross-functional teams to set strategic direction, decide product vision, create program roadmaps, conduct release management, and decide MVPs across our suite of applications.Revitalized the CDI Innovation Lab by creating a collaborative environment to identify product ideas worth pursuing as features, prototypes, or MVPs.Utilized JIRA to track and groom product backlog requirements. Held bi-weekly meetings to gather stakeholder feedback and conduct product requirement prioritization. Worked with government stakeholders and cross-functional software development teams to conduct sprint planning.Gathered customer feedback, discovered user pain points, and developed user stories to drive product management and develop release roadmaps for over 50 existing applications. Increased customer satisfaction by working with UI/UX designers to make product design decisions based on customer interactions and intuition. Focused on delivering intuitive customer-facing SaaS applications for government clients.Reduced development time by collaborating with software developers on over 100 government software projects distilling specifications, building consensus, and prioritizing the backlog to create technical solutions to meet customers' analytical needs.Used a customer-centric approach to develop clarity of requirements, supplying inputs to the end-to-end software lifecycle through backlog grooming, sprint planning, sprint reviews, demos, and retrospectives.Conducted functional testing to ensure software application features met the software requirements and the definition of done.

• Served as the team leader for the Theater Support Team (TST) consisting of 12 analysts supporting high-priority customers in Afghanistan. Developed, tracked, and delivered over 75 analytical products identifying over 25 Persons of Interest (POIs) greatly reducing the insider threat in Afghanistan.• Developed a unique and reliable analytical workflow using web-based applications to sift through 1,000s of Individuals to prioritize and focus analytical efforts. The reduction in screening time allowed the team to focus on initiative efforts to identify additional insider threats to coalition forces in Afghanistan increasing visibility for the program.• Provided oversight, guidance, and decision making based on policy and procedure that ensured the production of high-quality reports that answered customer’s request timely and efficiently. Understanding of reference material and publications that allow for consistent delivery and documentation.

• Produced over 400 Intelligence Information Reports (IIRs) while supporting special operations and conventional forces during six deployments to Afghanistan, Iraq, and the Philippines. Reports led to the successful nomination and elimination of a number of theater-level targets.• Created training and screening standards for incoming CI/HUMINT Marines to ensure that Marine Special Operations Command (MARSOC) received only the highest qualified Marines. Wrote HUMINT training scripts for various Special Operations Command (SOCOM) exercises. The training program and scripts formed the basis of what would become the Multi-Disciplined Intelligence Operator’s Course (MDIOC), MARSOC’s premiere SOF intelligence course.