Tyler Crabb

Tyler Crabb Email and Phone Number

Technical Support Lead at Narvar @ Narvar
Tyler Crabb's Location
Portland, Oregon Metropolitan Area, United States, United States
Tyler Crabb's Contact Details

Tyler Crabb personal email

n/a
About Tyler Crabb

Tyler Crabb is a Technical Support Lead at Narvar at Narvar. He possess expertise in json, node.js, mongodb, sql, postgresql and 7 more skills. Colleagues describe him as "I worked with Tyler during our last group project at Thinkful. Tyler's creativity and wit is enough to spark inspiration to even the most lachrymose of people. On a daily basis Tyler would exceed our groups expectations for an awesome new feature that he came up with. With all of those qualities in mind Tyler is also an amazing programmer. He single handedly wrote a full on-boarding experience that rivals with the best of apps. Any team would be truly lucky to have Tyler on board." and "I worked with Tyler during our final capstone group project at Thinkful. Tyler struck the perfect balance between managing requirements, and injecting creativity into our project that was unparalleled. Tyler would take a feature, and completely run with it from start to finish. He also had a deep knowledge and understanding of the inner-workings of React. Tyler will be a valuable member of any team he joins."

Tyler Crabb's Current Company Details
Narvar

Narvar

View
Technical Support Lead at Narvar
Tyler Crabb Work Experience Details
  • Narvar
    Technical Support Team Lead
    Narvar Apr 2024 - Present
    San Mateo, California, Us
    Oversee high complexity projects and initiatives with both external and internal stakeholders.Identify trends driving ticket creation, collaborate on strategies to reduce overall intake.Mentor team members, advise on ticket management best practices, personable and clear tone, enhance ease of use and consistency through zendesk macros.Create training processes and documents.
    View
  • Narvar
    Technical Support Engineer 3
    Narvar Sep 2022 - Mar 2024
    San Mateo, California, Us
    Responsible for incident management for business critical enterprise systems.Serve as trusted resource for highest value accounts.Define and conduct proactive monitoring initiatives to ensure service uptimes within slas.Integrate various product recommendation engines using JS, CSS, and HTML. Create responsive, dynamic email designs and test support for all viable email clients.Work with cross functional teams to advocate for strategic enhancements to product based on user feedback.Assist with prioritizing engineering bugs and enhancement requests.
    View
  • Narvar
    Technical Support Engineer 2
    Narvar Jun 2021 - Aug 2023
    San Mateo, California, Us
    Serve as bridge between Customer Success, Engineering, and end users.Provide excellent support to clients by adhering to SLA’s using Zendesk.Submit and manage bug reports through resolution using JIRA.Diagnose and identify irregularities in functionality and unexpected behaviors and create knowledge based materials dedicated towards operational efficiency.Serve as dedicated technical specialist for new client onboarding.
    View
  • Wideorbit
    Support Engineer
    Wideorbit Oct 2019 - Jun 2021
    San Francisco, Ca, Us
    Provide support for WideOrbit audio streaming and digital ad exchange.Onboard and support new customers. Troubleshoot ad campaign performance. Provide support for customer websites and integration of all WideOrbit streaming products.Troubleshoot and support proprietary audio encoders and ad delivery software.
    View
  • Procirrus Technologies
    Technical Support Specialist
    Procirrus Technologies Apr 2019 - Sep 2019
    Vancouver, Washington, Us
    Provided the highest level of customer satisfaction through regular client contact (both technical and non-technical support) Investigate and resolve incoming phone, chat and e-mail customer questions and issues in a timely and effective manner Document all contact activity, including troubleshooting steps and problem resolution, in the ProCirrus internal ticketing system. Maintain familiarity with industry protocols, best practices and operate at the highest levels of ethics and professionalismCreate knowledgebase articles for all issues not already documented to reduce troubleshooting and research time for future calls
    View
  • Thinkful
    Student
    Thinkful Dec 2018 - May 2019
    New York, Ny, Us
    Full time intensive boot-camp focusing on the MERN stack.
    View
  • Spectrum
    Csr
    Spectrum Sep 2016 - Nov 2018
    Stamford , Ct, Us
    Inbound call center representative.Achieved top 1% performance in all categories including customer satisfaction, average handle time, quality score and number of cases handled 9 months in a row.
    View

Tyler Crabb Skills

Json Node.js Mongodb Sql Postgresql Javascript Express.js Mongoose Travis Ci Heroku Html5 Ajax

Frequently Asked Questions about Tyler Crabb

What company does Tyler Crabb work for?

Tyler Crabb works for Narvar

What is Tyler Crabb's role at the current company?

Tyler Crabb's current role is Technical Support Lead at Narvar.

What is Tyler Crabb's email address?

Tyler Crabb's email address is tc****@****bit.com

What skills is Tyler Crabb known for?

Tyler Crabb has skills like Json, Node.js, Mongodb, Sql, Postgresql, Javascript, Express.js, Mongoose, Travis Ci, Heroku, Html5, Ajax.

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.