Resources for a Digital WorldApex Systems provides organizations with scalable IT staffing and Consulting Services solutions to address critical gaps in their current workforce and augment workforce management strategies. Complementing our staffing solutions with deliverable-based services enables us to also help organizations drive better business performance.We serve Fortune 500, mid-market, and emerging companies in all major industries,including financial services, business services, consumer industrials, technology,healthcare, government services, and communications.With over 65 locations throughout North America and a candidate pipeline of more than 5 million, we are equipped to serve our clients wherever needed.Apex combines with parent company On Assignment to be the 2nd largest IT staffingand services firm in the U.S. In addition, Apex earned Inavero’s Best of Staffing® ClientDiamond Award and Best of Staffing Talent Award for providing superior service to theirclients and job seekers.Visit www.apexsystems.com to learn more and view our current job openings

It is my responsibility to make sure our clients receive excellent customer service and technical support.Windows 10, and Windows Server 2012 support.iOS, Win10, and web based app support for our Thunder Cloud product line.Work with 900+ sports teams to resolve issues, and train on multiple products both local and web based.Job Responsibilities:. Provide technical support assistance to clients through phone, email or live chat.. Provide assistance and all necessary coordination in the installation of client computer software products, the modification, and repair of hardware and the resolution of client technical problems.. Deliver remote product training.. Retain ownership of problems through to resolution to ensure a high level of user satisfaction.. Knowing when to escalate problems to the next level of support.. Record details of all incoming support requests in line with company procedures ensuring accurate information is obtained.. Create support content for the online help center. Help validate new software features, including getting hands-on with the technology out in the field.. Help validate and update support processes.. Work collaboratively with other members of the global support team and engineering departmentEffectively prioritize the incoming queue.. Utilize Remote Software to access both customer and internal hardware

I am currently a graduate Video Assistant with the Cincinnati Bengals. As an intern I am given various responsibilities daily. -It is my duty to help set up our video equipment and film practice everyday. setting up for practice involves assembling the 45ft sky-cams we use to film practice. During practice I film various team drills and Im also in charge of filming the offensive lineman from a handheld camera.- Facilitate team DVSport software daily (data entry and practice film breakdown)- I use DVSport software to enter data that helps our defensive coaches breakdown game film against our opponents offense - I use DVSport to assist our scouting staff by uploading data from various college games throughout the season - On game day it is my duty to help the head and assistant video director set up their equipment in order to get ready to film the game. It is also my duty to prepare the locker room for halftime adjustments.

As a student at the University of Cincinnati I work as an intern for the football team and sports communication department. I film practices and games for the University of Cincinnati football team and help upload the film for our coaches to watch. I assist in the operations department with hotel logistics and aid in making sure everything is set for team travel. In the sports communication department I work game day events for various teams at the University of Cincinnati doing various task like taking stats, getting coaches quotes and transcribing post-game press conferences.