Tyler Harris Email and Phone Number

• Support feature buildouts utilizing Vlocity Platform Application to facilitate a Salesforce Lightning migration for major Health Insurance Business Area.• Lead offshore development team to deliver high-quality Vlocity and Salesforce development for Agile portfolio team.• Crafted User stories, worked with product owners on feature prioritization, hosted SCRUM Calls, ran program increment planning sessions.• Ran UAT defect triage exercises between various SCRUM team and… Show more • Support feature buildouts utilizing Vlocity Platform Application to facilitate a Salesforce Lightning migration for major Health Insurance Business Area.• Lead offshore development team to deliver high-quality Vlocity and Salesforce development for Agile portfolio team.• Crafted User stories, worked with product owners on feature prioritization, hosted SCRUM Calls, ran program increment planning sessions.• Ran UAT defect triage exercises between various SCRUM team and code deployment exercises• Built training decks around delivered feature including technical specification documents.• Assisted with Salesforce architectural review board to ensure fields, triggers, code coverage and Salesforce objects conform to IT business standards.• Provided the Solution Architecture for a “Health Plan Selection Tool” including the frontend user flow, backend Salesforce Architecture, and functional design. Show less

• Implemented Co-Dynamic Lead Scoring and Salesforce automation of leads from Kinnser.com to sales team call buckets. Replaced a very manual process and streamlined SQO creation.• Implemented progressive profiling forms to complete lead profile data and qualify additional leads to sales.• Instrumental in the reintegration of Marketo to a new Salesforce Instance.• Developed custom tracking code to integrate Wistia video interaction data into Marketo. This… Show more • Implemented Co-Dynamic Lead Scoring and Salesforce automation of leads from Kinnser.com to sales team call buckets. Replaced a very manual process and streamlined SQO creation.• Implemented progressive profiling forms to complete lead profile data and qualify additional leads to sales.• Instrumental in the reintegration of Marketo to a new Salesforce Instance.• Developed custom tracking code to integrate Wistia video interaction data into Marketo. This allowed us to score and segment based on those interactions.• Implemented Revenue Cycle Modeler (RCM) to define a Revenue and Lead Lifecycle Funnel• Executed highly successful webinars via ReadyTALK.• Successfully implemented deliverability best practices for Marketo including appropriate CNAMEs, DKIM, etc. Decreased our average soft bounce rate by 10%.• Trained Kinnser Inside Sales Team on qualifying leads• Developed additional scorecards and business intelligence data for key stakeholders• Created and maintained all marketing digital assets including Kinnser.com, Marketo landing pages, and responsive email templates.• Created new contracts and proposals process utilizing Docusign to automate previous manual processes• Backup Salesforce Administrator and Marketing Superuser Show less

Marketing Automation-Lead campaign designer for Computer Sciences Corporation(CSC) account servicing two business units "Global" and "Cloud"-Implemented both explicit and implicit Eloqua lead scoring programs resulting in more detailed customer data-Implemented data scrubbing to clean old or corrupted data from legacy Salesforce contacts-Launched massive international "As a Service" campaign for CSC Global including program building, html coding, landing page… Show more Marketing Automation-Lead campaign designer for Computer Sciences Corporation(CSC) account servicing two business units "Global" and "Cloud"-Implemented both explicit and implicit Eloqua lead scoring programs resulting in more detailed customer data-Implemented data scrubbing to clean old or corrupted data from legacy Salesforce contacts-Launched massive international "As a Service" campaign for CSC Global including program building, html coding, landing page testing, and A/B Tests resulting in hundreds of leads-Participated in a "Help Desk" role for CSC Global requiring Eloqua troubleshooting, campaign canvas designs, and email template building-Successfully implemented Progressive Profiling customer data on Juniper forms for inbound marketing campaignsWeb Developer-Developed robust front-end web experience for First Data Corporation's Merchant Services Division including landing pages and microsite-Created responsive emails, landing pages, and websites using the latest web frameworks-Drafted the internal Mason Zimbler Process Website to orient new employees-Assisted graphic designers on best practices for email marketing and deliverability concepts Show less

Emergency Response Data Management-Deployed to the Gulf of Mexico during the Deepwater Horizon Oil Spill as part of the CTEH® Data Management Team. Specific role included running and altering Python script to process large sets of environmental data, querying emergency response database to generate air perimeter, community, and vessel perimeter reports. Maps were generated with ArcGIS displaying sample locations. The end users of these reports included BP Incident Command, EPA, DHS… Show more Emergency Response Data Management-Deployed to the Gulf of Mexico during the Deepwater Horizon Oil Spill as part of the CTEH® Data Management Team. Specific role included running and altering Python script to process large sets of environmental data, querying emergency response database to generate air perimeter, community, and vessel perimeter reports. Maps were generated with ArcGIS displaying sample locations. The end users of these reports included BP Incident Command, EPA, DHS, Coast Guard, and President Barack Obama’s Administration.Marketing-Coordinated successful proposal bid, retaining BP Texas City Perimeter Air Monitoring Project.-Developed CTEH® branding and marketing collateral (Flysheet graphic design, development of statement of qualifications, trade show booth, photography, font usage, proposal templates, logo development.).-Proposal development lead, coordinated various service personnel for teaming opportunities including RFPs, RFQs, subcontracts, MSAs, and PQF audits.Implemented successful email marketing strategy focusing on positioning experts for litigation projects.-Marketed a highly successful Risk/Crisis Communication event with over 80 paying participants. Email marketing drove attendance achieving over $60,000 in combined revenue and new project acquisition.-Administered company CRM (Highrise) across all five offices. Hosted weekly sales meetings, Highrise training, and acted as the CRM technical expert.-Merged accounting database, CRM, and Google Analytics data streams into a reporting dashboard for executives.-Assisted in the creation of company content management web site (www.cteh.com) and the creation, and testing of web content.-Utilizing a combination of SEO and PPC (www.cteh.com) generated over 10 quality leads including such companies as Napa Autoparts, BHP Billiton, Plains All American Pipeline, Cheseapke Energy, and Lockheed Martin. Show less