o Research current or potential customers and develop lower revenue accounts (Current business with ArcBest, customer profile, key contacts) Sales provides targets or they use technology platforms and social media for leads.o Identify key decision makers and engage in brief discussion on their needs and ArcBest logistics solutions. The goal is to generate interest in ArcBest and open the door for outside sales to meet face-to-face with the customer. This may include sending ArcBest marketing material to the contact.o Lead generation and developmento Cross-sell ArcBest service amongst existing customerso Proficient in all of ArcBest services and the industry as a wholeo Working closely with all internal departments including ABF service centers and external campuseso Representing ArcBest with integrity and professionalism