Executive Assistant
Current• Led customer support initiatives, enhancing satisfaction and loyalty within a fast-paced startup. • Verified and approved reservation listings to facilitate smooth marketplace growth. • Oversaw transaction and payment flows via Stripe, ensuring security and seamless operations. • Conducted market research to identify partnership opportunities with high-demand restaurants. • Leveraged customer feedback to drive service enhancements and inform strategic planning. • Collaborated with cross-functional teams to innovate and expand the platform’s offerings.Featured in The New York Times, Bloomberg, and The New Yorker.