Tyler Hope Email & Phone Number

Plano, Texas, United States

Plano, Texas

• Manage cross-organizational projects, such as: Vehicle Processing Quality Audit (VPQA) App and KPI dashboard, Lexus port inspection reduction, elimination of hybrid battery charging at first point of rest, launch of the eContainment program, Door Edge Guard Toyota Business Practice kaizen, and tire warranty guide throw-in elimination• Launch Vehicle Processing Quality Audit (VPQA) program at new TLS facilities including TLS Guanajuato• Coordinate Post Production Option (PPO) training for new models and new accessories with Accessory Quality Engineering, the VDCs, and Field Quality Engineers• Confirm accuracy of Service Parts and Accessory Development (SPAD) installation instructions and time allowance through the Accessory Management System (AMS) load sheet approval process• Track key performance indicators and facilitated improvements by driving countermeasures and supporting kaizen• Oversee and provided support on TLS containments and Recurrence Prevention initiatives for all North American produced Toyota and Lexus vehicles• Conduct PPO installation time studies in collaboration with Accessory Quality Engineering • Create and maintain SOP’s for processes involving the field and the Vehicle Processing group at headquarters

Portland Vehicle Distribution Center

• Provided customer service to seven TMS sales regions, two private distributors, and over a dozen logistics business partners that receive vehicles from the Portland VDC• Delivered logistics support with model launches, hot units, auto shows, deviated moves, and a multitude of special requests• Assisted Logistics Planning Manager in developing and tracking monthly wholesale objectives for seven TMS sales regions through the Sales and Production Planning System (SPPS)• Administered the Portland VDC marine operation in compliance with all applicable Sarbanes – Oxley Act requirements through coordination with shipping lines, stevedore companies, and TLS production staff• Directed logistics business partners at the Portland VDC and nine other railheads throughout the Pacific Northwest and Midwest by managing production requirements, inbound/outbound volumes, aging vehicles, and damaged inventory• Organized logistics damage prevention efforts between marine, rail, and truck business partners by investigating damages and creating corrective action plans• Reduced the marine damage rate at TLS Portland to 0.01%, well under goal of 0.04% • Analyzed and monitored the performance of all carriers under TLS Portland administration through the Toyota Transportation Management System (TTMS) and the ICL Vehicle Logistics Management System• Directed and supervised the activities of the Field Logistics Specialist by providing coaching and development opportunities

Portland, Oregon Area

San Antonio, Texas Area

- Assumed the role of Production Supervisor responsible for directly supervising the Tundra/Tacoma Pro production line.- Responsible for staffing the Tundra/Tacoma Pro station to ensure proper coverage is available to meet the production requirements each day.- Accountable for safety, quality, and efficiency for all team members in my area. - During my five weeks of supervision, team members in my area averaged 114.9% efficiency, had only one quality defect, and zero safety incidents. - Led a kaizen project that is estimated to save the company $107,973.77 by improving ergonomics while installing suspension packages.

Austin, Texas Area

•Provide a 75-minute guided tour of Darrell K. Royal – Texas Memorial Stadium for both public and private parties• Assist fans at Texas Athletics venues by operating information tables and ADA shuttle routes in order to ensure the best possible fan experience• Accommodate customers at the UT Athletics office by answering questions, providing information, and giving assistance for all issues regarding the athletic department

Carrollton, Tx

• Organized over 500,000 pieces of inventory, allowing for greater efficiency when filling orders • Processed and organized the inbound deliveries from the supplier• Staged, packaged, and loaded the outbound orders for the customers

Allen, Tx

• Processed weekly shipments and applied security tags on all products, reducing external shrinkage• Organized all of the product in the staging area, allowing for more effective stocking on the sales floor