Tyler Idleman Email & Phone Number

Champaign, Il, Us

Urbana-Champaign, Illinois Area

I provide a complete Medium/Small business network solutions that are security focused for clients. Often this involves managing IT security or network projects or acting as a consultant on behalf of a client. The job requires a large range of understanding of IT concepts and principles because often you are the sole IT consultant for the given client / company. Break down of concepts, principles, and duties needed to preform in this position.- System, Network, Operational Security- Security Analysis and threat assessment - Network design, installation, management- Advance Data recovery procedures and options- System Life Cycle Management- IT Employee Management- Network security forensic investigation- Client coordination and communicaiton- Account management and billing- Windows / Linux Network Administration

Urbana-Champaign, Illinois Area

- Managed Linux labs for CS students at Parkland College. I was responsible for creating accounts, troubleshooting server issues, user issues, database management for server, backing up of server.- Mandated reporting and logging of all admin activity.- Responsible for provided Tier II support for faculty, staff, and administration personnel. - Assisted in deployment of Windows labs via SCCM.

Urbana-Champaign, Illinois Area

I acted as liaison between technician and clients (both individual and business). Includes interpretation of technical concepts and terminology from technicians, in a way clients can fully understand their services or repair needs. Daily I would work with directly with vendors and suppliers to insure materials and parts arrive within the timeline of repair / service. I provided innovative services for clients by assessing their needs, wants, and desires while coordinating with the team to effectively meet those challenges.Responsible for all PC hardware and software repairs onsite, in the shop, and remotely during shift-time.trained to assist with any repair if necessary, network, PC, Mac, iPhone, iPad, Android, or remote support.Break down of concepts, principles, and duties needed to preform in this position.- iPhone Repair- iPad Repair- Windows Laptop/desktop/server Hardware repair- Mac Laptop/desktop hardware repair- In-depth understanding of OSX, Windows, Linux, iOS, and Android. - Data recovery- Liquid damage repair and salvage- Compiling IT estimates for special work / projects and coordination with clients.

Demonstrate the complete Microsoft solution for clients needs on a daily basis. Ensure high level of customer satisfaction by offering individualized sessions that address customer concerns. Coach Best Buy sales employees to understand and market the advantages of Microsoft solutions. Oversee the merchandising of the Windows Store in accordance to Microsoft and Best Buy standards.

Bachelor'S Degree, Fine/Studio Arts, General

Activities and Societies: College Democrats, Society of Free Thought, and Journey for a Hate Free Community.

Associate Of Arts (A.A.), Fine/Studio Arts, General