Tyler Joseph Email & Phone Number

Pinehurst, North Carolina, United States

Pinehurst, North Carolina, United States

Clarksville, Tennessee Area

Troubleshot and maintained various hardware (printers, computers, routers, switches, VoIP phones, video teleconferencing equipment).Assisted end users in operating Microsoft office suite and outlook email.Setup and maintained multiple different secure networks in both austere and comfortable environments.Programmed iDirect satellite modems, Cisco switches and routers, NET’s Shout vx900 (VoIP) Riverbed and Type 1 encryption devices.Servers and RIS radios.Furthered knowledge with tablets and smartphonesDeploymentWhile chosen from 25 candidates to train local special forces in Lebanon with austere living conditionsBuilt secure networks from the ground up, giving users multiple levels of secure communications and networked resources.Assisted top officials in troubleshooting outlook email and signing documents.Helped train over 75 local Lebanese Army Rangers in tactics and weapon proficiencyWhile deployed in Afghanistan in a hostile environment:Created hundreds of unique user active directory and exchange accounts and enforced security procedures.Worked on over a dozen different system types in various locations and random conditions. Setup, maintained, and troubleshot over 100 laptops and printers on the network.Created and maintained web pages using SharePoint.Re-imaged hundreds of Unclassified, Secret, Centrix, and Top Secret hard drives.Troubleshot and fixed satellite imaging and drone feeds.

Portland, Oregon Area

Facility Security Officer

Wilmington, North Carolina Area

Creswell, Oregon

- Learned how to effectively multitask and prioritize in a fast paced, high stress environment while being a great team player.- Designed and promoted activities to meet customer demand and generate revenue.- Enhanced revenue by providing additional discounts and services to existing and new customers.- Supervised day-to-day operations of the club, classes, and personal training sessions.- Maintained high levels of customer care, often with a particular focus on avoiding loss of existing users.- Management of over 30 employees, Recruiting, training and supervising staff, including managing staff schedules while keeping a positive upbeat atmosphere and exceeding company standards in cleanliness and efficiency.- Maintained all paperwork regarding, classes, personal training, finances, and regulations.- Handled complaints and incidents, e.g. accidents and emergencies or theft.- Took initiative and learned the accounting skills necessary to make deposits, prepare and analyze budgets, write reports, and balance company finances.- Purchased gym equipment, office and cleaning supplies.- Managed maintenance, insurance, repairs, and cleaning.- Wrote weekly reports and prepared cash projections for gym owner.- Advertised and promoted the club to increase usage, included the use of market research.- Used advanced management information (e.g. popularity of classes by hour) to improve provision and timetables and cope with fluctuations in demand.- Motivated and helped individuals to achieve their fitness goals by developing and maintaining workout programs.- Delivered fitness training and coaching in sports activities.- Took initiative to lead aerobic and other group oriented classes.- Implemented customer suggestions and recommendations to optimize the club’s overall efficiency.

Information Technology, Cyber Security, 4.0

Early Childhood Education And Teaching

Early Childhood Education

Bachelor'S Degree, Computer And Information Systems Security/Information Assurance