Tyler Joyce Email and Phone Number
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Accomplished Senior Product Leader with 11+ years in Product Management, driving innovation and successful product launches. Passionate about exceptional customer experiences and designing resonating product concepts.**Notable Strengths:**- Leadership in Product Excellence: Thrived in agile environments, creating category-leading consumer products that meet market demands and profoundly impact users' lives.- Collaborative Powerhouse: Fosters cross-functional collaboration, influencing diverse teams of engineers, designers, and data scientists with data-driven insights.- Agile Adaptability: Highly coachable, continuously refining methodologies for exceptional outcomes in dynamic environments.- Customer Empathy and Delight: Understands customer pain points, creating products that evoke delight and loyalty.- Design-Driven Innovation: Rapidly explores and iterates on innovative solutions with exceptional visual and interaction design.- Champion of Quality: Articulates exceptional qualities of industry-leading products with a profound appreciation for quality.- Technical Expertise: Extensive experience in querying databases and conducting in-depth data analyses using systems like MySQL, SQL Server, Postgres, Amazon Redshift, etc.- Design and Prototyping Mastery: Proficient in Balsamiq, Invision, Sketch, driving efficient product development.Enthusiastic about contributing my expertise as a Senior Product Manager, elevating your organization's success and driving groundbreaking innovations. Let's connect to make a transformative impact on your team and products.
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Director Of Product Management - College Coach ProductsImg AcademySaint Paul, Mn, Us
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Director Of Product Management - College Coach ProductsImg Academy Sep 2021 - Present• Lead the product vision, strategy, and roadmap to consolidate a product line of seven distinct products across three companies.• Leading the re-architecture and platform strategy of our college coach product line.• Manage a team of Product Managers including a Director, Product Manager and Assoc. Product Manager.
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Sr. Director Of Product Management At Img AcademyImg Academy Jan 2020 - Present
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Director Of Product Management - Athlete ProductImg Academy Jul 2020 - Oct 2021• Influenced the business to adopt a new North Star (quality athlete and coach connections) and drove key decisions to pivot on product strategy.• Led a product roadmap that increased our North Star Metric by 55% YoY.• Effectively “managed up” and was a key influence on the executive team’s decision to implement OKRs company wide.
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Senior Product ManagerImg Academy Nov 2019 - Jul 2020Greater Chicago Area• Achieved a $12M increase in annual gross revenue through a pricing strategy that centered around consumer driven insights, and the execution of an A/B testing framework to understand pricing elasticity.• Led the discovery and execution work on a new feature for athletes and their parents that provided insights into openings on college rosters. This resulted in a YoY increase in customer satisfaction of 10%. • Led the framing of the opportunity to improve our athlete-to-coach email deliverability rate by 8% YoY, resulting in an increase in response rate from athletes of 4% YoY.• Designed and led a Continuous Discovery process, automated the recruitment process for user interviews, conducted hundreds of user interviews and codified a process to socialize insights with stakeholders.
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Product ManagerImg Academy Dec 2017 - Nov 2019Greater Chicago AreaSummary:Responsible for creating innovative digital experiences for student-athletes and college coaches that help make the college recruiting process easier. Championing the product vision and defining/executing the product roadmap. Through research and feedback, I deeply understand user pain points and opportunities to help both parties be successful in the recruiting process. I also work alongside data scientists to push the business to solve problems with cutting edge technology.Responsibilities• Work with our User Researcher to conduct user feedback and research with college coaches, athletes and their parents on an ongoing basis to clearly understand their needs and pain points• Stay on top of market trends and knowledgeable of competition, identifying and surfacing any meaningful gaps• Identify new product opportunities• Present concepts, business case and key insights to stakeholders to move from idea to roadmap• Collaborate with design and development to rapidly conceptualize, prototype, and validate new product ideas and innovations• Lead an agile scrum team to drive product development by grooming and defining feature sets, Writing user stories, developing and communicating product requirements• Identify, manage and report on KPI's globally and related to strategic efforts• Create and implement a test & learn strategy in product development
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Software Project ManagerImg Academy Nov 2016 - Dec 2017Summary of impactful projects:- Lead cross functional development team to build out internal payment processing and payment schedule management interface for admins. Managed all communications with Sales and Service key stakeholders on project milestones and migrations away from our legacy systems.- Managed the implementation of a backend architecture to A/B test different pricing/product mix directly resulting in $12 million YOY increase in gross revenue. Completed in depth data analysis on a variety of customer segments measuring the performance of each iteration on price/product mix and provided executive summaries to key stakeholders. Managed and executed a deployment strategy that allowed us to deploy changes fast, and mitigated risk by controlling the size of test group.Responsibilities:- Provided Agile Scrum leadership and collaborated on project details with developers- Created and maintain accurate project plans- Track and report on budget throughout project- Communicate project timelines to assigned team members and partners over the course of the project- Communicate project expectations and success criteria to team- Develop contingency plans, mitigate risk and adjust as needed
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Recruiting Operations Project ManagerImg Academy Dec 2014 - Nov 2016Chicago, IlResponsible for overseeing the consistent improvement of internal systems and processes that allow admins to improve performance and production. Maintain backlog user stories, and serve as the liaison between the development team and admins, including bug reporting and management. Assist in the roll out of new products used by customer service team and users to ensure full adoption and successful use of products related to job performance.
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Head Recruiting Coach (Customer Success)Img Academy Jan 2013 - Dec 2014Greater Chicago AreaOn the front lines of Customer Service. Managed a client load of ~2,000 accounts. Responsible for satisfaction, retention and success KPIs.
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Co-FounderIndicard 2012 - 2014Greater Denver AreaCo-founded The IndCard, a startup mobile application that provides promotions/discounts to members of the service industry. -
Event ManagerPremier International Tours Jun 2011 - Jan 2013Create marketing plans, strategies, and budgets including innovative presentations for sales proposals and sponsorship acquisition.Organize promotional activities, as well as event/tournament coordination for both domestic and international elite soccer clubs.Manage social media tools (Facebook/Twitter/Linkedin) and website news forums along with fundamental web design.Experience improving the visibility of a website through SEO (search engine optimization)Assist with accounting and financial records including creating spreadsheet for client's financial reviews. -
Marketing InternDenver Outlaws Apr 2012 - Sep 2012Greater Denver AreaMarketing Intern with the Denver Outlaws Major League Lacrosse team.
Tyler Joyce Skills
Tyler Joyce Education Details
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Sports & Entertainment Management -
Journalism
Frequently Asked Questions about Tyler Joyce
What company does Tyler Joyce work for?
Tyler Joyce works for Img Academy
What is Tyler Joyce's role at the current company?
Tyler Joyce's current role is Director of Product Management - College Coach Products.
What is Tyler Joyce's email address?
Tyler Joyce's email address is ty****@****ail.com
What is Tyler Joyce's direct phone number?
Tyler Joyce's direct phone number is +131262*****
What schools did Tyler Joyce attend?
Tyler Joyce attended University Of Colorado Denver, University Of Montana.
What are some of Tyler Joyce's interests?
Tyler Joyce has interest in Politics, Snowboarding, Marketing, Web And Mobile App Design, Event Management And Pr, New Technologies, Exercise Science And Nutrition, Sports Management.
What skills is Tyler Joyce known for?
Tyler Joyce has skills like Project Management, Product Development, Event Management, Sports Management, Sports, Management, Sales, Event Planning, Seo, New Business Development, Microsoft Office, Budgets.
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Tyler Joyce
New York, Ny1usbank.com -
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Tyler Joyce
Full-Stack Software Engineer | Python | React | Typescript | Nodejs | Angular | Mysql | DjangoMiami-Fort Lauderdale Area1galvanize.com
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