• Accelerating the processing of payroll and demographic files by designing advanced Excel templates and updating team manuals.• Increased clients’ ratings of Bswift during a demanding enrollment period by quickly rendering key reports for urgent decision-making.• Improving client retention by debugging data transfer files and implementing efficient data pipelines using advanced SQL knowledge.• During company-wide restructuring, oversaw internal people-role transitions using… Show more • Accelerating the processing of payroll and demographic files by designing advanced Excel templates and updating team manuals.• Increased clients’ ratings of Bswift during a demanding enrollment period by quickly rendering key reports for urgent decision-making.• Improving client retention by debugging data transfer files and implementing efficient data pipelines using advanced SQL knowledge.• During company-wide restructuring, oversaw internal people-role transitions using effective leadership and strategic planning to instruct peers and assign projects.• Orchestrating the Salesforce queue by delegating tasks and responding to issues promptly.• Providing insightful, data-rich presentations regarding benefits enrollments and employeepopulations to optimize current operations for clients and communicate accomplishments to leadership. Show less

• Successfully managed encounter rates for hundreds of providers in accordance with Florida’sMedicaid State Plan and Title XIX of the Social Security Act.• Created Excel macros to generate Medicaid budget reports automatically.• Streamlined Florida’s Medicaid payment process by training teammates and writing trainingmanuals.• Strengthened relationships with financial executives at Florida’s Medicaid providers to ensureaccurate and timely funding.

• Improved team efficiency by upgrading payment processing tools and spreadsheets in Excel.• Coordinated with financial auditors to summarize and reconcile Medicaid payments eachquarter.• Maintained multiple government web pages to provide consistent, accurate sources offinancial data.

• Refined large datasets from the lab’s database, writing SQL queries for extracting data andPython programs for data classification.• Successfully presented weekly short reports to the data analysis team and a final researchpresentation to the International Linear Collider team.• Composed a scientific paper documenting my findings and allowing other scientists to buildupon my research.