Tyler Mcarthur Email and Phone Number
Tyler Mcarthur work email
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Tyler Mcarthur personal email
Tyler Mcarthur is a Technology and Systems Consultant at iCorps Technologies. He possess expertise in firewalls, windows server, help desk support, cisco technologies, active directory and 15 more skills.
Icorps Technologies
View- Website:
- icorps.com
- Employees:
- 89
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Technology And Systems ConsultantIcorps TechnologiesQuincy, Ma, Us
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Technology & Systems ConsultantIcorps Technologies Jan 2022 - PresentWoburn, Massachusetts, Us
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It Consultant / Systems EngineerRoan Solutions, Inc. Nov 2014 - Jan 2022Cambridge, Ma, UsThis position encompasses a wide variance of responsibilities such as planning, coordinating, delegating tasks, strategizing, and documenting both internally and externally. Of my daily responsibilities, I am responsible for the research of new technologies and to implement new solutions. My obligations also entail ticket escalations and project management (both remote and on-site support) and the handling of documentation both for internal procedures as well as client information.In this role my experiences involve the handling of backup appliances, cloud services (such as AWS), Office365, scripting, Windows servers, Windows desktops, Apple servers and appliances, creating wireless heat maps, SonicWall firewalls, HP switches, and more. -
Technical Support EngineerComputersupport.Com Mar 2014 - Nov 2014Chelmsford, Massachusetts, UsTier two technical support engineer whose primary responsibility is to manage and maintain customer accounts. In this role, I integrate first-class customer support with a high level of technical knowledge and skills. Day to day tasks involve understanding the technical infrastructure of my accounts while being able to effectively and efficiently troubleshoot any and all issues as they occur. Daily responsibilities include managing cloud infrastructure, managing Windows servers, ensuring proper setup of new and existing systems, and resolving workstation related issues that require escalation. -
Field Service EngineerUnified Networking Solutions Aug 2013 - Mar 2014Raynham, Massachusetts, UsField Service Engineer whose primary responsibilities is to maintain systems for external clients. Primary responsibilities for this position include, but not limited to, troubleshooting and resolving issues relating to Microsoft Office, virus removal, 3rd party software support, resolving issues with printers/scanners, adding, disabling, and configuring users on Active Directory, Windows server support, configuring HP switches, and project work involving the deployment of new systems for clients. -
Tier 1 Service Desk EngineerPc Tech Apr 2013 - Aug 2013Brought on as an independent contractor for PC Tech to act as a consultant and to provide equivalent services for Technium.
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Tier 1 Service Desk EngineerTechnium Jun 2012 - Apr 2013Primary responsibilities focused on triaging new tickets while delegating responsibilities between team members. The position required managing proprietary systems for four animal emergency hospitals including, but not limited to, hospital information systems, the corporate website, and pagers. The position also required the management of universal systems such as editing privileges and adding/removing employees on Active Directory, Zimbra e-mail system, and maintaining NxTop virtualization running Windows 7 and XP clients. Responsibilities also included managing Mitel PBX phone systems. Limited exposure to utilizing show commands on Cisco and Juniper switches. Daily tasks required self-management as hours of work were self-determined while providing on-site 24/7 on-call support.
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Tier 1 Service Desk EngineerInternet And Telephone Feb 2012 - May 2012Primary responsibilities for this position involved answering phones and tickets while providing first level support in resolving client issues. Daily tasks included, creating new/disabling user accounts on Active Directory, creating new distribution and security groups as well as providing user access to folders and mail boxes, creating new mailboxes, resolving issues with MS Exchange, configuring and resolving printers, virus removals, as well as any other issues clients may be experiencing on their machines. Three month contract expired.
Tyler Mcarthur Skills
Tyler Mcarthur Education Details
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Bunker Hill Community CollegeCisco Networking -
Loring Job CorpsCcent
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Shriver Job CorpsSecurity+
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Nashua High School SouthHigh School Diploma
Frequently Asked Questions about Tyler Mcarthur
What company does Tyler Mcarthur work for?
Tyler Mcarthur works for Icorps Technologies
What is Tyler Mcarthur's role at the current company?
Tyler Mcarthur's current role is Technology and Systems Consultant.
What is Tyler Mcarthur's email address?
Tyler Mcarthur's email address is tm****@****rps.com
What schools did Tyler Mcarthur attend?
Tyler Mcarthur attended Bunker Hill Community College, Loring Job Corps, Shriver Job Corps, Nashua High School South.
What skills is Tyler Mcarthur known for?
Tyler Mcarthur has skills like Firewalls, Windows Server, Help Desk Support, Cisco Technologies, Active Directory, Computer Hardware, Service Desk, Technical Support Engineer, Networking, Microsoft Exchange, Troubleshooting, Networking Solutions.
Who are Tyler Mcarthur's colleagues?
Tyler Mcarthur's colleagues are Anudeep Kurudi, Phil Whittemore, Jason Dallas, David Smith, David Hunden, Jeremiah Tessier, Erin Byrne.
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