Tyler Mccaig Email & Phone Number

- Provide efficient resolution to a high volume of inquiries by utilizing in depth knowledge of TSX - Trust’s processes, including requests for balance statements, account maintenance, lost certificates, reissuing cheques, transfers of ownership, dividend reinvestment, optional cash contributions, market values and tax forms - Assist legal representatives.

- Collected detailed information on patients symptoms in a high volume remote environment, which resulted in an increase in patient satisfaction by reducing the follow up demands of the nurses- Learnt new concepts and tackled new challenges daily as we were the main contact centre in Ontario throughout the pandemic and the appropriate information changed.

Sault Ste. Marie, Ontario, Canada

- Identified customers project needs and if required offered alternative solutions specific to their applications- Created accurate orders within Salesforce and followed up with manufacturers to ensure product quantities and estimated time of arrivals would meet customers requirements, which increased customer satisfaction- Collaborated with other.

Ottawa, Ontario, Canada

- Analyzed client’s financial information to determine their needs and offered suitable protection plans, which resulted in being awarded title of top sales agent for 20 out of 43 months with the company - Increased customer satisfaction by solving various inquiries such as billing questions and card replacements, as well as coordinated requests with other.

Ottawa, Ontario, Canada

- Instructed on average 5 new users per day, with a varying degree of technical knowledge on the functionality of the equipment by communicating steps in a simple and concise manner - Independently installed Point of Sale equipment in businesses across a large region which required the ability to work under pressure to ensure deadlines were met and.

Sault Ste. Marie, Ontario, Canada

- Coordinated with the sales team and setup for events according to the contractural agreements, while I utilized a high level of detail which gained praise of many event organizers for how perfectly it matched their criteria - Rectified all concerns for event organizers during its operations by listening and understanding their needs, which resulted in.