Tyler King Email and Phone Number
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Tyler King personal email
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Hi, I'm Tyler! I’ve been leading portfolio-level research across lines of business at both SAP and IBM for almost a decade (wow, time flies). I pride myself in my ability to build partnerships with product managers, engineers, sales, executives, and designers to drive meaningful experiences for users.
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SapDurham, North Carolina, United States -
Senior Ux ResearcherSap Jul 2022 - PresentWalldorf, Bw, DeLed research initiatives across multiple product portfolios:• SAP Fieldglass• SAP SuccessFactors• SAP Customer Data Platform• SAP DesignSome studies include:• AI roadmap prioritization • CIF baseline / benchmarking• Triangulation across large datasets to identify impediments to sales• Large scale surveys• Primary interviews to improve product sales strategy• Usability studies
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Ux Research Lead, Ibm Software NetworkingIbm Apr 2022 - Jun 2022Armonk, New York, Ny, Us• Established research practices for a brand new line of business• Partnered with sales, product management, and design to identify research priorities • Conducted mixed methods qualitative/quantitative study with users -
Ux Research Lead, Ibm Partner EcosystemIbm Jul 2021 - Apr 2022Armonk, New York, Ny, Us• Led a team of 3 researchers to drive insights across IBM’s business partner ecosystem• Drove alignment of 8 researchers across 3 parallel partner ecosystem teams• Developed research roadmaps to inform design, product management, & executive decisions • Delivered research playbacks across multiple executive GM- and VP-level stakeholder teams • Led a multi-study research audit of over 50 previous partner-related studies
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Design & Research Lead, Ibm Z Converged StorageIbm Nov 2020 - Aug 2021Armonk, New York, Ny, Us• Led a team of 4 designers through research on a cross-business unit collaborative project • Developed and parallelized research and design roadmap in partnership with product management and engineering peers• Conducted 44 hours of hands-on research with users and business partners• On my research & recommendation, IBM reallocated resources to a project better positioned to meet user, partner, and business needs
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Design & Research Lead, Ibm Z Resiliency PortfolioIbm Jul 2018 - Nov 2020Armonk, New York, Ny, UsDesign Lead, IBM Z ResiliencyStudio Lead, IBM Studios Poughkeepsie• Products shipped: z15 Instant Recovery and z/OS Workload Interaction Navigator• Total user interaction hours: 160 • Facilitated a major strategic pivot based on extensive user research• Led the design and research efforts for IBM Z Resiliency, a series of hardware-, firmware-, and software-based projects spread across multiple IBM divisions and time zones. Developed a research plan, and conducted qualitative and quantitative user research with over 50 mainframe users. • Led bi-weekly design thinking sessions with users from some of our biggest mainframe clients to design and co-create their ideal resiliency experience. • Created the IBM Studios Poughkeepsie New Hire Education Program, which teaches design thinking while onboarding new designers to IBM Z through lecture- and project-based learning with IBM product teams and their clients; since January 2018, five new designers have been successfully onboarded to IBM Z through this program, working with five unique product teams• Facilitated over 150 hours of design thinking workshops for teams across IBM, as well as external organizations
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Design & Research Lead, Ibm Z Analytics & AiIbm Jul 2016 - Jul 2018Armonk, New York, Ny, UsDesign Lead, IBM Z Analytics & AIStudio Lead, IBM Studios Poughkeepsie• Led the user research and design efforts for IBM Z in the machine learning, analytics, AI, and data movement space• Developed design research plans based on user needs, business outcomes, and technical roadmaps• Created the IBM Studios Poughkeepsie Intern Program, which teaches design thinking through project-based learning with real IBM product teams and clients • Facilitated design thinking activities with multiple teams across IBM • Received an IBM Eminence and Excellence Award for my cultural transformation efforts within IBM • Named the first IBM Systems New Ways to Work star for my work in transforming IBM’s culture
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Research & Content Design InternRegeneron Pharmaceuticals, Inc. Jun 2015 - Aug 2015Tarrytown, New York, Us• Conducted user research in order to enhance the usability of current Standard Operating Procedures (SOPs)• Designed and standardized the format of all SOPs company-wideMethodologies: focus groups, contextual inquiry, user interview -
Graphic Design InternProse Media Jun 2014 - Aug 2014New York, Ny, Us• Designed icons• Designed digital promotional materials• Researched potential client leads -
Visual & Content Design InternVertical Optimization, Llc Jun 2014 - Aug 2014Us• Magazine design (typography, layout design, etc.)• Designed promotional materials for business partners• Brand development and design work for international partners and startups
Tyler King Skills
Tyler King Education Details
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Rensselaer Polytechnic Institute& Communication -
Rensselaer Polytechnic InstituteManagement
Frequently Asked Questions about Tyler King
What company does Tyler King work for?
Tyler King works for Sap
What is Tyler King's role at the current company?
Tyler King's current role is Senior UX Researcher @ SAP | ex-IBM | Design Thinker | Product Strategist.
What is Tyler King's email address?
Tyler King's email address is ty****@****ibm.com
What is Tyler King's direct phone number?
Tyler King's direct phone number is +191484*****
What schools did Tyler King attend?
Tyler King attended Rensselaer Polytechnic Institute, Rensselaer Polytechnic Institute.
What skills is Tyler King known for?
Tyler King has skills like Graphic Design, Public Speaking, Adobe Creative Suite, Social Media, Photoshop, Leadership, Fine Art, Visual Arts, Writing, Visual Basic, Powerpoint, Mac.
Who are Tyler King's colleagues?
Tyler King's colleagues are Kim Sidda, Karthika Lakshmi Devi, Roee Fishman, Nick H., Sascha Heibel, Sandra Boeber, S Ta.
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