Revamped company structure by designing new uniforms and slogans and launching social media accounts across major platforms. Oversee and fulfill 120+ orders per day and record client information. Led the timely processing of credit card statements as well as managed accounts and updated documents. Manage human resources operations, including evaluating applications, conducting interviews, and recruiting staff members. Received promotion to a senior management position for outstanding performance.Improved overall brand image across a wide range of advertising mediums by managing graphics, photography, videography, and copywriting.Developed and launched the first company commercial on the web by sourcing and hiring a videographer, creating the script, and directing the video production. Cleared $200K of dead stock by introducing e-commerce outlets and implementing an improved inventory system.Planned and executed several company events, managing budgets of $20K+.Led key initiatives to optimize buyer and seller experience, including designing and creating a new customer portal.

Created all job postings through linkedin/indeed.Vetted all applications to create a potential employee pool to discuss with management. Scheduled and sat in on in person interviews.

Introduced Utica Ave PS to multiple ecommerce channels in order to clear slow moving inventory.

Administered various aspects of marketing functions, including maintaining order entries and training/on boarding for Utica online portal. Supervised employee activities and monitored office spending. Acted as a phone administrator for the company to ensure the accuracy of all phone extensions in compliance with company policies and procedures. Created all social media pages as well as posted creative content daily. Established partnerships with organizations such as the Brooklyn Cyclones and About U. Responsible for all event planning with clients and staff. Redesigned/branded Utica Avenue Plumbing supply slogan, customer swag, employee work shirts and creation of first online commercial.Established eCommerce outlets that succeeded in generating $145K in sales on Amazon and $21K in sales on eBay through posting over 1000 listings to move discontinued products.Designed and implemented Vonage business phone systems and created on-hold, out of office and holiday scripts.Credited for establishing all social media accounts and improving social media audience. Linkedin, X, Facebook, Instagram pages.Converted 90% of customers to use the online self-checkout for order placement through company website.

Managed several territories throughout the U.S. and coordinated in completing onboarding and technical setup for each sale. Played a vital role in fulfilling an entire sales cycle. Cold Call, Pitch, Close, and OnBoard/page set up. Created detailed business plans designed to attain predetermined goals and quotas. Built and managed a sales pipeline spanning multiple industries to connect consumers to local businesses.Recognized for selling new products, such as Self-Serve, Ad Targeting, and licensing.Surpassed monthly revenue sales goals of $20K by fostering a winning team culture as a leader.Attended and completed Yelps’ three-month sales and phone training to boost selling skills.Hit 20 points quota per month and increased ad campaign revenue by managing 110 cold calling per day to local businesses and achieving 36 points per month.Acquired, on-boarded, and successfully delivered a client to the customer success department.Would help with initial page setup (Key Search Words, Photo Recommendations, Badge Icon selections as well as about section.