Tyler Wright Email & Phone Number

Spokane, Washington, United States

Facilitate classes/workshops on basic computer skills and productivity software following approved curriculum.Evaluate staff and user competencies in relevant digital skills to create learning plan based on individual needs.Adapt teaching methods and instructional materials to meet varying student needs, abilities, and interests.Stay informed on and identify technological trends and skills necessary for workplace success.Maintain accurate client records and case notes.

Spokane, Washington, United States

Develop and implement training programs for field staff.Plan and schedule trainings on regular basis.Prepare and maintain training course materials.Inform about the training events in advance to field staffs.Develop training programs for skill enhancement, performance improvement, career development, etc.Evaluate training programs and recommend improvements.Manage and maintain training website on the company intranet.Ensure that training material and information are… Show more Develop and implement training programs for field staff.Plan and schedule trainings on regular basis.Prepare and maintain training course materials.Inform about the training events in advance to field staffs.Develop training programs for skill enhancement, performance improvement, career development, etc.Evaluate training programs and recommend improvements.Manage and maintain training website on the company intranet.Ensure that training material and information are updated and available at all times.Collaborate across departments to identify relevant training needs.Collaborate with Content Specialists in creation/modification of training materials.Establish training programs to suit the current organizational needs.Develop and implement orientation programs for new hires.Adhere to company procedures and regulations.Develop creative and innovative approaches to present training programs. Show less

Spokane, Washington Area

Traveling throughout an assigned territory to train and guide industry retail sales personnel on company products.Maintaining solid working relationships with carrier partners by ensuring that their needs are met and resolving complaints in a timely manner.Continually meeting or exceeding sales targets by persuading carrier partners within an assigned territory to sell company products.Analyzing sales and marketing data to determine the most effective sales and marketing… Show more Traveling throughout an assigned territory to train and guide industry retail sales personnel on company products.Maintaining solid working relationships with carrier partners by ensuring that their needs are met and resolving complaints in a timely manner.Continually meeting or exceeding sales targets by persuading carrier partners within an assigned territory to sell company products.Analyzing sales and marketing data to determine the most effective sales and marketing techniques.Developing innovative sales strategies to increase sales within an assigned territory.Conducting surveys to better understand customer needs.Attending trade shows to promote company products.Ensuring that brand awareness within an assigned territory meets company expectations.Motivating retail sales personnel to achieve sales quotas by selling company products.Monitoring competitors’ sales activity within an assigned territory. Show less

Spokane, Washington Area

Coach and develop Sales Associates in assessing customer needs and fitting the customer with the total technology solution

Spokane, Washington Area

Engage with and reassure customers to deliver outstanding customer serviceAssessed customers needs and provided assistance with product featuresExecute floor leadership with the Store Manager; greet all customers in a professional manner, including answering phones and directing customer inquiries

Spokane, Washington Area

Resolve customer issues relating to equipment problems.Fixing phone issues by troubleshooting the fault and determining the most effective repair method.

Spokane, Washington Area

Processed inbound calls from customersDiagnosed issues with customers’ Android-based smartphones using the provided tools, programs, technical guides and decision flowsDetermined source of faults with troubleshooting process and identified if issue was with network, device hardware or device softwareSubmitted network cases for cellular network issues and corrected provisioning coding errors in the billing systems

Military Intelligence Systems Maintainer/Integrator, LLVI OperatorMOS: 33W Clearance: TS-SCIExpertise in electronic communications components and systemsTested and repaired communications, electrical and mechanical equipment using multimeters, oscilloscopes, signal generators, spectrum analyzers, wire diagrams, logic and signal flow charts, technical manualsDiagnosed unusual and complex malfunctions in electronic warfare/intercept Systems and equipment located at… Show more Military Intelligence Systems Maintainer/Integrator, LLVI OperatorMOS: 33W Clearance: TS-SCIExpertise in electronic communications components and systemsTested and repaired communications, electrical and mechanical equipment using multimeters, oscilloscopes, signal generators, spectrum analyzers, wire diagrams, logic and signal flow charts, technical manualsDiagnosed unusual and complex malfunctions in electronic warfare/intercept Systems and equipment located at fixed station, remote sites and Army depotsOperated special test equipment to isolate faults and take corrective action to assure equipmentfidelityMaintained and integrated MI computers and networksAssessed and extracted data from fixed, portable and wireless storage/communication devices Show less