Tyler Ritter Email & Phone Number

Detroit Metropolitan Area

Toledo, Ohio

Toledo, Ohio Area

• Utilize EPICOR software to process customer transactions
• Sell sporting merchandise such as equipment and apparel
• Interact with retail customers and route calls to the appropriate salesman, sales assistant or department
• Assist salesman with team fittings to make sure the appropriate uniform sizes are ordered

Toledo, Ohio Area

• Worked side by side with Head Coach and Offensive Coordinator by assisting with play calling and player formation
• Conducted fundraiser projects to cover expenses such as food, travel, and equipment
• Created itineraries for two-a-days, scrimmages, and games
• Communicated with parents and faculty in regards to practice times, game times, and fundraiser events
• Created detailed reports on player execution from the previous game/scrimmage

Toledo, Ohio Area

• Assisted truck drivers with their scheduled deliveries that included the location of the customer’s home or a last minute address change
• Calmed irate customers who felt they received poor service
• Accommodated special requests to defuse hostile situations like delivery schedule changes or replacement of defective products
• Redirected customer calls to the appropriate manufacturer when they're dissatisfied with the purchased product(s)