Tyler Roe

Tyler Roe Email and Phone Number

AVP, Sr. Business Analytics Consultant @ PNC
pittsburgh, pennsylvania, united states
Tyler Roe's Location
United States, United States
Tyler Roe's Contact Details
About Tyler Roe

Tyler Roe is a AVP, Sr. Business Analytics Consultant at PNC. He possess expertise in banking, customer service, loans, consumer lending, credit and 11 more skills. Colleagues describe him as "I had the pleasure of working with Tyler for many years. He is a loyal teammate that is not afraid to roll his sleeves up and handle whatever comes his way with enthusiasm. He always has the best interest of his teammates and the company in mind. Tyler is honest and dependable and would be a great asset to any team. " and "All I can say is WOW! Tyler is phenomenal. The best. "

Tyler Roe's Current Company Details
PNC

Pnc

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AVP, Sr. Business Analytics Consultant
pittsburgh, pennsylvania, united states
Website:
pnc.com
Employees:
48208
Tyler Roe Work Experience Details
  • Pnc
    Avp, Sr. Business Analytics Consultant
    Pnc Oct 2021 - Present
  • Bbva In The Usa
    Seamless Experience Analyst
    Bbva In The Usa Mar 2018 - Oct 2021
    Assist with the build-out of the Complaint Management Program at BBVA USA for tracking and reporting of non-official complaints to lines of business. Also assisted with data analytics and lines of business meetings.
  • Bbva In The Usa
    Research Analyst/Loan Servicing Operations
    Bbva In The Usa Jul 2014 - Mar 2018
    Brock Service Center- Birmingham, Al
    This newly-created position is one that is intended to improve our internal and external customer experience on a daily basis. I assist with escalated loan issues and work with my teammates within Loan Operations to resolve issues and then report on issues by advising what took place and what caused the issue to begin with. I also facilitate 3 discussion calls- one with our Loan Customer Service/Client Care/Collections areas, one with our Consumer/Business Loan Centers and another with our Default Specialty/Recovery areas. These discussion calls are an effort to discuss issues to improve our overall loans customer experience at BBVA Compass. Recently I have also taken on Problem Resolution/Customer Experience training sessions in an effort to better assist our internal business partners and improve our departmental internal survey results. I also have the ongoing project of developing an internal Google Site that allows all employees at BBVA Compass access to Loan Servicing information including job aids/forms/procedures/etc. Not only is the Google Site aimed to provide a better Client Experience, but also an attempt to further improve internal survey results for Loan Servicing.
  • Bbva In The Usa
    Client Care Analyst/Special Assistant To The Ceo
    Bbva In The Usa Apr 2011 - Jul 2014
  • Bbva In The Usa
    Commercial Loan Specialist
    Bbva In The Usa Nov 2009 - Apr 2011
  • Bbva In The Usa
    Loan Customer Service Specialist/Quality Coach
    Bbva In The Usa May 2007 - Nov 2009
    Birmingham, Alabama Area
  • Bbva In The Usa
    Deposit Account Customer Service
    Bbva In The Usa Jan 2007 - May 2007
    Birmingham, Alabama Area
  • The Window Factory Of Birmingham Inc
    Director Of Marketing
    The Window Factory Of Birmingham Inc Feb 2001 - Dec 2006

Tyler Roe Skills

Banking Customer Service Loans Consumer Lending Credit Risk Management Financial Analysis Retail Banking Finance Credit Analysis Management Process Improvement Analysis Leadership Marketing Microsoft Excel

Tyler Roe Education Details

Frequently Asked Questions about Tyler Roe

What company does Tyler Roe work for?

Tyler Roe works for Pnc

What is Tyler Roe's role at the current company?

Tyler Roe's current role is AVP, Sr. Business Analytics Consultant.

What is Tyler Roe's email address?

Tyler Roe's email address is ty****@****bva.com

What schools did Tyler Roe attend?

Tyler Roe attended Jacksonville State University, Louisiana State University, Pathstream.

What are some of Tyler Roe's interests?

Tyler Roe has interest in Guitar, Meteorology And Atmospheric Conditions, Sec Football, Songwriting, Storm Spotting, Baseball, Basketball, Ovc Athletics.

What skills is Tyler Roe known for?

Tyler Roe has skills like Banking, Customer Service, Loans, Consumer Lending, Credit, Risk Management, Financial Analysis, Retail Banking, Finance, Credit Analysis, Management, Process Improvement.

Who are Tyler Roe's colleagues?

Tyler Roe's colleagues are Cindy Hartman, Chintan Malbari, Nashecia Richardson, Ross Dayhoff, Aleksander Alek, Jordan Burchell, Callie Rae Thorson.

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