Tyler Schulz Email & Phone Number

Ottawa, On, Ca

Ottawa, Ontario, Canada

Ottawa, Canada Area

Ottawa

Ottawa, Canada Area

Ottawa, Canada Area

Ottawa

Ottawa, Canada Area

• Manage projects from sales trial through to subscription• Working directly with Sales & Marketing leaders, CRM admins and Sales reps (end users)• Active project manager of 40+ accounts• Maintain a thorough expertise of ConnectAndSell (CAS) products, CRM systems as well as data management best practices to provide top value to customers• Responsible for training and onboarding new sales reps via one on one teleconference sessions• Daily review of reports to understand and analyze customer trends and act to increase overall satisfaction

Ottawa, Canada Area

• Manage an extensive project portfolio (approximately 20 active, 50 total) working with accepted project management methodologies in the context of a technology implementation• Establish and maintain project timelines with clients• Validate business solutions to ensure that they produce expected results• Chair weekly status and configuration meetings, maintain meeting records and action lists• Provide consultation on advanced application setup and best practices• Configure applications to meet customer requirements• Act as primary point of contact throughout the implementation, manage the relationship with the customer with high levels of customer satisfaction• Schedule, coordinate and follow up on training services• Team lead for Microsoft CRM implementation, duties include team training, creation of views and reports as well as export of data for further Excel reporting needs• The “Go To Guy” for all reporting requirements within the Services team• Deliver regular revenue reports for tracking, forecasting and trending purposes • Maintain detailed knowledge of Halogen’s product-suite (currently at 7 modules)

Ottawa, Canada Area

• Perform onsite professional services including implementation planning, training, installations, coaching and mentoring for customers• Work with the school district and resources within the company to create training and consulting plans• Manage Hosting and Data Integration Services for larger districts with advanced technical requirements• Conduct BETA programs for new product lines including software setup, training and monitoring• Relocated to Northern Ireland for 3 months to independently manage a 75 school rollout of our programs• Support the sales team to address pre-sales requirements including proof of concepts, pilots, product demonstrations and technical evaluations• Represent AutoSkill at various national educational tradeshows• Track customer and project information using Salesforce.com (CRM)• Maintain strong technical knowledge of AutoSkill technologies including Windows Platforms, JBoss, Apache, XML and MySQL

Ottawa, Canada Area

• Prepare sales presentations for target Fortune 500 accounts including Wal-Mart, Dell, Intel and PWC• Provide remote Sales Engineer assistance on technical sales calls to identify compatibility/scalability concerns• Maintain strong technical knowledge of Watchfire technologies including ASP.NET, JavaScript, IIS and XML

Ottawa, On

• Manage mid-market and Government accounts while promoting the sales of Watchfire Software products and services through direct solicitation via telephone• Achieved 110% of Sales Quota• Managed complete sales cycles from qualification of leads through to close of sale• Record precise details of current opportunities using Goldmine (CRM) and Salesforce.com (CRM)• Provided support to the corporate sales team from a technical standpoint, addressing customer inquires• Deliver on-line demonstrations to effectively communicate the benefits of our software

Ottawa, On

• Communicate product issues raised by customer’s and\or internal staff to relevant Watchfire employees. (I.e. Product Managers, Developers, Quality Assurance Specialists)• Compose written documents concerning technical product issues and customer care processes• Dedicated contact for important accounts including HP and Johnson & Johnson• Attend product trade shows to engage potential customers and educate them on the value and benefits of Watchfire products• Provide product training to new customers