Identified opportunities within the company to improve client experiences including; implementing an automated and streamlined invoicing system, establishing an efficient process for proposals and contracts, re-envisioning the client reporting process.Created long-term and short-term, metric and milestone driven strategies to drive client success.Interfaced with clients to implement major donor finance progamsProposed and implemented new internal company processes to streamline the… Show more Identified opportunities within the company to improve client experiences including; implementing an automated and streamlined invoicing system, establishing an efficient process for proposals and contracts, re-envisioning the client reporting process.Created long-term and short-term, metric and milestone driven strategies to drive client success.Interfaced with clients to implement major donor finance progamsProposed and implemented new internal company processes to streamline the customer relationship management software. Show less

Served as the chief liaison between clients and the company addressing any and all client needs.Interfaced directly with clients to track progress against project plans, quantify results of weekly efforts, and address and resolve team concerns. Led internal company projects including but not limited to marketing, hiring, client proposals, website creation, and more.Created an outreach strategy based on the needs of two (2) clients and their unique budgets, trained a staff of five… Show more Served as the chief liaison between clients and the company addressing any and all client needs.Interfaced directly with clients to track progress against project plans, quantify results of weekly efforts, and address and resolve team concerns. Led internal company projects including but not limited to marketing, hiring, client proposals, website creation, and more.Created an outreach strategy based on the needs of two (2) clients and their unique budgets, trained a staff of five (5) employees to execute the program, and ensured long-term effectiveness of efforts. Show less

Designed and implemented campaign marketing strategy and budgetCreated campaign structure hiring two (2) direct reports and four other staffersStaffed fundraising efforts and assited with follow upManaged the campaign budget, analyzed effectiveness, and strategized to find new opportunities

Designed and implemented stakeholder outreach strategiesInterfaced directly with key stakeholders in the central and western regions of Massachusetts to gain support for the candidateOrganized political organizations to support the candidate

Assisted with constituent services

Reached out directly to voters to gain support for the candidate