• Work directly with 63 restaurants to grow sales and profits by improving daily execution of operations.• Coach Managers on developing action plans that will strengthen their ability to deliver quality food, excellent guest service and clean and inviting restaurants.• Create an environment of continuous improvement helping the team set goals and consistently execute in order to deliver the guests’ expectations.• Primary Burger King Corporate contact with restaurant teams.

• Created, sent and tracked email and direct mail campaigns through programs such as ExactTarget and Aprimo.• Organized and funneled incoming leads into SalesForce, and directed to proper sales channel.• Managed project teams consisting of internal coworkers from various departments and external vendors to complete campaigns in a timely manner.• Developed diverse skill sets by working closely with sales, marketing and advertising teams.• Generated brand awareness through the employme team to ensure the safety and efficiency of the entire operation.• Utilized state-of-the art technology to manage the receiving processes, freight flow and replenishment transition, productivity results and backroom inventory.• Developed my team by ensuring proper training and certifications are completed.• Ensured great guest service by interacting with guests and team members.

• Used various marketing strategies to retain current customers while attracting new ones. • Organize special events in conjunction with RAGBRAI and the Adel Sweet Corn Festival. • Managed the workforce by training, evaluating and scheduling all full and part-time employees.• Responsible for sales often working alone during the busiest shifts while giving excellent customer service.