Peek provides a software for tour and activity operators. Skilled software trainer responsible for conducting in-person training for groups of 10-20 about how to utilize the Peek.com software to enhance their business. • Practiced current learning theories to create potent and reliable training courses for business owners and their employees, which cover various technology based Peek.com tools/best practices.• Conducted in-person courses and provided virtual instructional meetings using video conference software such as Zoom video conferencing, Join.me, and Skype for Business.• Provided on-call support on proper use of Peek.com software.• Generated 529k+ new net revenue for Peek in '19.• Oversaw/project managed the implementation process of Peek.com software with client website.• Assisted in the coordination, administration, and follow-up of training events and the administration of surveys.• Assists in management of the Peek.com training materials using various databases including Client Success, Airtable, and Monday.com, all web-based collaborative platforms.

Mediation is an interactive process where an impartial third party (me) assists disputing parties in resolving conflict through the use of specialized communication and negotiation techniques. I mediated primarily Landlord v. Tenant, Real Estate, and Construction Job disputes.

An online marketing role, integral to the success of European customer SEO campaigns.

Overseeing mediations between parents and teens of Mountain View high school. Goal setting, and conflict management with weekly follow-up sessions.