Accountable for Med-Line's logistics operations nationwide including customers in 18 states and Puerto Rico. Continuously leveraging my experience to improve operational efficiency and enhance customer experience while maintaining high levels of satisfaction and compliance. Facilitate and manage all contract rollout's, determine project requirements, and hit timeline expectations.Directly involved with customer relationships while working alongside our sales team to identify new opportunities. Collaborated on the expansion and growth of a contract generating $12+ million annual revenue. Introduced a modernized company infrastructure allowing for better communication, organization, and collaboration among our internal team and our partners. In addition, I oversee IT related projects including system implementation and software integration.

Responsible for multi-state Midwest logistics operations. Successfully launched two nationally recognized contracts increasing annual revenue by $4.5 million, opening room for expansion into additional US markets.Maintained high delivery standards, including on-time performance, location accuracy, HIPAA compliance, and driver professionalism.

Leveraged course knowledge and experience to improve operations among 5 properties while accountable for accurate payroll processing and overseeing accounts receivable. Promoted efficient communication among all properties and management teams.

Responsible for daily operations, event success, and maintaining seasonal budget for this property generating $1+ million in annual revenue. Lead a team of 40 members through peak season while promoting exceptional customer satisfaction.