Customer Relationship Management: Building and maintaining relationships with clients, understanding their financial needs, and providing tailored advice.Sales and Product Promotion: Identifying opportunities to cross-sell and upsell banking products and services to meet the client's financial goals.Account Management: Assisting clients with account opening, closing, and management, ensuring all necessary documentation is complete and accurate.Problem Resolution: Addressing and resolving client issues or concerns promptly and efficiently, ensuring high levels of customer satisfaction.Compliance and Risk Management: Ensuring all activities comply with banking regulations and policies.Administrative Duties: Managing client records, preparing reports, and handling other administrative tasks as needed.

Worked extensively with elite athletes aged 11 to 25, fostering strong and trusting relationships. Created and executed customized lesson plans during practices to enhance skill development and mastery, cultivating an environment of growth and excellence.

Created a strong and loyal customer base by going above and beyond for each customer. Established new protocols to increase efficiency and reduce lag times for issue resolution.

Maintained live specimen populations for experiments, calibrated equipment and maintained controlled conditions

Planned and executed large events (400+), securing venues, sponsorships, partnerships and required permits. Developed a strong skill set in conflict management and resolution. Connected AB inBev with local influencers to support their events. Created lasting relationships with local bar owners.