Tyler Ware

Tyler Ware Email and Phone Number

Information Technology - Financial Systems Specialist and IT Project Manager @ DC Department of Small & Local Business Development (DSLBD)
Washington, DC, US
Tyler Ware's Location
Washington, District of Columbia, United States, United States
Tyler Ware's Contact Details
About Tyler Ware

Experienced IT Team leader with 8+ years' experience in information technology management. A highly analytical focus in user experience modernization. Automating the preparation, integration and presenting of financial data.Recruited and led a staff of DBA Specialists to support multiple IT environments. Engaged in day-to-day network equipment management and troubleshooting. Comprehensive understanding of network architecture and client/server technology.Advanced in Microsoft Windows as well as Macintosh OSX operating systems. Professional use of Service Now, ZenDesk,SharePoint 2016, Microsoft Office Suite,Tableau & Ui Path.

Tyler Ware's Current Company Details
DC Department of Small & Local Business Development (DSLBD)

Dc Department Of Small & Local Business Development (Dslbd)

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Information Technology - Financial Systems Specialist and IT Project Manager
Washington, DC, US
Website:
dslbd.dc.gov
Employees:
49
Tyler Ware Work Experience Details
  • Dc Department Of Small & Local Business Development (Dslbd)
    Information Technology - Financial Systems Specialist And It Project Manager
    Dc Department Of Small & Local Business Development (Dslbd)
    Washington, Dc, Us
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  • U.S. Department Of Labor
    It Project Coordinator And Lead It Specialist
    U.S. Department Of Labor
    Washington, Dc, Us
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  • U.S. Department Of Labor
    Robotic Process Automation Consultant/Project Manager
    U.S. Department Of Labor Jan 2020 - Present
    Washington, Dc, Us
    Experience with Robotic tools such as Blue Prism, Automation Anywhere & UI Path Partner with functional leads to manage process performance improvement through Lean initiatives by applying business process re-engineering methodologies and tools.Act as a bridge between Business, Technology, and other business units in the organization.Work with multiple other business units for signoff (from Business, Risk, and other counterparts)Responsible for developing, managing, and maintaining process diagrams and process definition documents in order to gather the necessary information for requirements analysis.
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  • U.S. Department Of Labor
    Sharepoint Project Manager/Developer
    U.S. Department Of Labor Dec 2014 - Feb 2022
    Washington, Dc, Us
    Maintain and manage various SharePoint sites Dept. of Labor. Additional responsibilities include SharePoint help desk support. Manage and maintain multiple 2013 SharePoint sites.Writing workflows in SharePointDesign, develop, test, and deploy SharePoint-based applications and workflows based on business requirements. Validate performance by developing and conducting tests and completing bug fixesManage customer relationships by communicating standards and frameworks; answering questions; resolving concerns and issuesParticipate in status meetings on progress, priorities, issues, performance issues, and future work.Created SOP manuals for all projects including user support guides.
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  • U.S. Department Of Labor
    Information Technology Procurement Manager
    U.S. Department Of Labor Jan 2015 - Dec 2021
    Washington, Dc, Us
    Procurement lead for Federal mobile device contract & auditing Lead inventory manager for OCFO equipment including but not limited to (Laptops, Desktops, Monitors, Cell Phones, RSA tokens, and other technical items)Ensure accurate product inventory for OCFO and OCIO audits Maintain & Manage inventory tracking system for business operationsoptimize inventory control proceduresInspecting the levels of business supplies Conduct daily analyses to forecast potential inventory issuesReport on inventory activities and variancesAssess new inventory to ensure it is ready for dispersalDevelop and implement inventory control procedures and best practices
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  • U.S. Department Of Labor
    Helpdesk Technician
    U.S. Department Of Labor Jan 2015 - Jan 2020
    Washington, Dc, Us
    Successfully managed a demanding workload in responding to telephone calls and e- mails.Consistently provided superior quality, timely problem-solving to callers and e-mailers.Provided daily technical support for email, network connectivity, peripheral equipment, and systemmaintenance.Deployed, maintained and operated numerous devices such as PCs, data projectors, iPads,smartphones, and sound systems.Maintain network facilities in individual machines, such as drivers and setting of personal computersas well as printersManaged financial systems & financial payments including ACH, Credit Card and wire paymentsMaintain network servers such as file servers, VPN gateways, and intrusion detection systemsAdminister servers, desktop computers, printers, routers, switches, firewalls, phones, personal digitalassistants, smartphones, software deployment, security updates and patchesRespond to staff questions and requests for assistance with technology related issues.Installing new computers for new or existing staff as well as assisting with staff moves andreconnection of computer equipment.Providing written documentation and/or How-To's
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  • Sylver Rain Consulting
    Information Technology Consultant
    Sylver Rain Consulting Feb 2022 - Nov 2022
    Washington, District Of Columbia, Us
    Supervised scheduling on IT Help Desk, and responded to escalated calls and priority tickets on daily basisAdministered IT services such as specialized hardware, and software procurement, internal and external web & VPN internet and intranet services, & special projects database server.Collaborate within a dynamic team environment & Participate in impactful internal initiatives.Worked closely with clients to analyze IT system requirements, clients information technology needsand their resources in order to plan IT projects and fulfill clients expectationsDeveloped IT system specifications after evaluating customer's nature of work and business volumeSolved clients IT issues - Determined changes, recommended quality software, projectedmodifications of software, hardware and networkingAssumed responsibility of desktop support issues in a Windows/Oracle environment for 1,000 + endusers with minimal supervisionConsulted with clients on equipment and software procurement and requisitions.Developed and recommended IT solutions for business workflow improvement.
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  • M&T Bank
    Relationship Manager
    M&T Bank May 2012 - Dec 2014
    Buffalo, New York, Us
    Personal banker for the M&T Bank Corporation, handling front line customer service.Responsible for setting up accounts for new customers, maintaining and growing relationships withcurrent clients.Conducted financial reviews of accounts and made recommendationsProcessed ACH payments, reversals and credit card and debit card phone, in person and digitalpayments.Expanding and growing revenue for the region.Dealing hands on with customer needs and establishing and creating relationships with smallAssist with company inventories
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  • For The Squares
    Business Development Intern
    For The Squares Sep 2013 - Jan 2014
    Assist in researching and developing market trends and identifying target market/clientele.Develop relevant sales and marketing collateral for customers.Create and edit appealing and interesting blog posts for company website.Assist the company owner and Director of Business Development with day-to-day business needs.Receive and make calls to buyers, customers, business partners, and other related individuals.Assist in the selection of fabrics from national and international vendors.Assist in completing expense reports and booking travel plans.Sales, marketing, social media, advertising, brand development, publicRelations and publishing experience working on fashion, retail and lifestyle accounts.

Tyler Ware Skills

Management Public Speaking Microsoft Office Microsoft Word Microsoft Excel Sharepoint Microsoft Access

Tyler Ware Education Details

  • University Of Maryland Global Campus
    University Of Maryland Global Campus
    Information Technology
  • Capella University
    Capella University
    Information Technology

Frequently Asked Questions about Tyler Ware

What company does Tyler Ware work for?

Tyler Ware works for Dc Department Of Small & Local Business Development (Dslbd)

What is Tyler Ware's role at the current company?

Tyler Ware's current role is Information Technology - Financial Systems Specialist and IT Project Manager.

What is Tyler Ware's email address?

Tyler Ware's email address is tw****@****mtb.com

What is Tyler Ware's direct phone number?

Tyler Ware's direct phone number is +144328*****

What schools did Tyler Ware attend?

Tyler Ware attended University Of Maryland Global Campus, Capella University.

What are some of Tyler Ware's interests?

Tyler Ware has interest in Web Design And Development, New York, Android Os, Tokyo, Mac Osx, Windows 8, Ios 5, Graphic Design, Dubai.

What skills is Tyler Ware known for?

Tyler Ware has skills like Management, Public Speaking, Microsoft Office, Microsoft Word, Microsoft Excel, Sharepoint, Microsoft Access.

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