• Measure and identify strategies to reduce recruiting and hiring costs by recommending efficiency improvements, process enhancements, and constructive suggestions• Helps inform recruitment strategies by suggesting uses of resources to gather the highest yields and quality applicants• Measure and identify strategies to help evaluate progress to hiring goals• Evaluate the labor market for each offices to understand how to attract candidates who are most likely to be successful•… Show more • Measure and identify strategies to reduce recruiting and hiring costs by recommending efficiency improvements, process enhancements, and constructive suggestions• Helps inform recruitment strategies by suggesting uses of resources to gather the highest yields and quality applicants• Measure and identify strategies to help evaluate progress to hiring goals• Evaluate the labor market for each offices to understand how to attract candidates who are most likely to be successful• Work on hiring/business process enhancements including developing business requirements, working closely with IT, performing detailed system testing, and validating process changes• Automates various reporting to capitalize on data analysis• Creates dashboards to track the beginning of the hiring process all the way through the onboarding process• Develops and produce reports to monitor and track hiring projections, hiring goals, turnover, and cost per hire• Prepares scorecards on key metrics for department Show less

• Collaborate with Local Management, Human Resources, and Hiring to develop and publish impactful reporting• Develop and maintain reporting/dashboards/databases using Excel, Access, VBA, Power Query, and SQL • Multi-level daily/weekly/monthly/quarterly/annual reporting for Local HR, Hiring, and Turnover• Review, present, and recommend changes to business processes based on data analysis and trends• Automate reports, dashboards, and databasesAdditional… Show more • Collaborate with Local Management, Human Resources, and Hiring to develop and publish impactful reporting• Develop and maintain reporting/dashboards/databases using Excel, Access, VBA, Power Query, and SQL • Multi-level daily/weekly/monthly/quarterly/annual reporting for Local HR, Hiring, and Turnover• Review, present, and recommend changes to business processes based on data analysis and trends• Automate reports, dashboards, and databasesAdditional Responsibilities:• Systems Coordinator - managing associate privileges and access to systems• SharePoint Coordinator - creating custom lists, forms, automations, and workflows Show less

• Analyzed and interpreted recorded calls to determine the underlying Customer Interaction and Quality behaviors to ensure correct and accurate feedback is given• Plan, prioritize, and organize work to ensure efficient completion of graded calls and projects• Ran daily reporting and communicated highlights with team• Developed a personal dashboard to track and analyze my own performance• Created and conducted 20-30 minute presentations on Customer Interaction and Quality with… Show more • Analyzed and interpreted recorded calls to determine the underlying Customer Interaction and Quality behaviors to ensure correct and accurate feedback is given• Plan, prioritize, and organize work to ensure efficient completion of graded calls and projects• Ran daily reporting and communicated highlights with team• Developed a personal dashboard to track and analyze my own performance• Created and conducted 20-30 minute presentations on Customer Interaction and Quality with associates Show less