Tyler Cook, Cissp Email & Phone Number

Ann Arbor, Michigan, United States

Ann Arbor, Michigan, United States

Ann Arbor, Michigan, United States

Ann Arbor, Michigan

• Responsible for the implementation and maintenance of security controls in accordance with the Defense Counterintelligence and Security Agency (DCSA) using Risk Management Framework (RMF) standards.• Oversee continuous monitoring and auditing of 80+ Windows 10, 5 RedHat Linux and 10+ Server 2019 machines, for threats and vulnerabilities using ManageEngine's ADAudit Plus.• Conduct investigations of computer security violations and incidents to include data spills, data integrity incidents, and malicious code incidents, reporting as necessary to management.• Create and maintain SOP documents for information assurance and system administration related processes.• Led small team of System Administrators, coordinating all daily tasking’s and reporting metrics to management.

Ann Arbor, Michigan, United States

• Patched and scanned systems for vulnerabilities using the Security Content Automation Protocol (SCAP) tool, in addition to further hardening systems to be in compliance with DISA STIG's. • Deployed and continuously managed McAfee ePolicy Orchestrator for the Classified network, ensured all systems received up to date Anti-Virus signatures.• Provide general users with security awareness training in addition to one-on-one briefings with onboarding staff.

Langley Afb, Virginia

Consolidated all help desk functions to one centralized location for the gathering of data and coordination of high priority issues and scheduled/unscheduled maintenance actions. Tracked over 20,000 Trouble Tickets for 18,000 Users, coordinate, and scheduled authorized service interruptions affecting Joint Base Langley-Eustis and Geographically Separated Units.• Performed data analysis using SQL Database and presented results to Squadron Leadership. • Served as a Windows System Administrator responsible for planning, coordinating, modifying and implementing all trouble ticket related needs.• Monitored critical Classified/Unclassified nodes with SolarWinds software ensuring vital network service up time, secured a $136M network.

Ali Al Salem Air Base, Kuwait

Promoted to Lead Client Systems Technician role to configure, troubleshoot and maintain the IT infrastructure. Provided ongoing development and maintenance of software applications used by employees along with extensive training to new and existing users when necessary.• Led team in the modernization of the Squadron Staging Area cutting back ticket turnaround times by 80%. The staging area now provides security updates and brings all computers to the new SDC Image, removing known vulnerabilities and security threats.

Al Jaber Air Base, Kuwait

System Administrator in a deployed location, responsible for maintaining the network, servers and security systems. Responsible for reporting security incidents and executing corrective security procedures, as well as working with HBSS to monitor overall network security.• Provided Tier I/II support to 3,000 Joint personnel aiding in 85 new requirements and 700 Trouble Ticket fixes on time and under budget.• Corrected Defense Biometrics Identification System (DBIDS) communications outage by detecting/repairing a main system power failure, re-enabling a $250K system.• Carried out Cyber Remediation Policy across a $22M network two weeks ahead of schedule with 100% accuracy, eliminated CAT I threats and reconfigured 13 faulty devices.

Langley Afb, Virginia

System Administrator in a fast paced environment requiring sound decision making and troubleshooting abilities. Assisted in the overall maintenance and lifecycle support for deployed sites in multiple countries which directly support overseas contingency operations.• Delivered expert technical & System Administrator solutions all on classified/unclassified networks servicing the Air Forces 2nd largest Communication Squadron.• Completed Crisis Action Team Server upgrade, configured 16 laptops and 4 VoIP Phones resulting in 36 Division Heads having full communication abilities.