•Lead a team of licensed insurance agents and train them in successful sales techniques, educational presentation skills, utilizing technology tools as well as building relationships with communities and medical providers.•Responsible for achieving assigned sales/membership growth targets by recruiting new and working with established local agents in the assigned territory.

• Work directly with field agents and agencies in Louisiana and Mississippi to gain their loyalty to our mission and brand.• Maintain sponsorships with local organizations, including but not limited to: Chamber of Commerce’s, American Legions, VFW’s, food pantries, senior centers, multi-cultural communities and faith-based organizations.• Locate and schedule events, as well as paining agents with the right opportunity to meet sales quotas.• Meet monthly sales goals, which have consistently been met at over 120% to goal, or higher, for the past two years.• Prepare, train and update agents on changes within the company, as well as CMS.• Travel to present agent rollouts and AEP/OEP preparation.• Coordinate SPS’s, FMA’s and various other marketing agreements between agencies and the company.

• Functioned as a SME at our Phoenix, AZ vendor location, managing 100 agents throughout the AEP selling season. • Maintained positivity within the vendor site, leading through change and obstacles on a daily basis in order to drive sales results.• Developed relationships with agents and partners within Teletech to aid in driving sales results and achieving organizational goals. • Assisted in training and onboarding of agents during vendor ramp up in order to ensure all agents were successful in their role as a trusted advisor to our consumers.• Provided coaching to agents across the site, ensuring that all metrics and Medicare requirements were understood and exceeded by individual agents.• As a Insurance/telesales agent of almost 4 years, I have learned to sell products and policies based on each consumer’s current health situation and any future needs.• Stay current with competitor market trends in relation to that of UHG, ensuring that I am able to sell the value of United and educate the consumers we serve in making an educated decision about their healthcare.

• Service existing accounts, obtain orders, and establish new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.• Contributed to team effort by accomplishing related results and communicating out activity and result reports such as daily call reports, weekly work plans, and monthly and annual territory analyses.