Tyler Warren Email & Phone Number

Arlington, Virginia, United States

Washington D.C. Metro Area

Washington D.C. Metro Area

Herndon, Va

Analyze, forecast, and manage global demand for cloud infrastructure. Coordinate with teams across infrastructure engineering organization in order to ensure both timely and efficient delivery of capacity to SFDC customers. Specific focus areas include:- Modeling growth of various business metrics (signups, renewals, attrition rates, etc.)- Infrastructure migrations (both at macro/"pod" level and micro/customer level)- Infrastructure delivery coordination: help manage capacity delivery schedules and use data-driven analysis to model various deployment scenarios- Data center power & space strategy- Tool creation: work with both fellow capacity planners and dev teams in the design of infrastructure-based monitoring and reporting tools

Herndon, Va

Worked with the Capacity Planning team and supported the development of forecasts, metrics, and analysis measuring the economic performance of the Salesforce infrastructure.Specific projects included:- Forecasting demand for infrastructure components- Developing system price/performance models- Publishing technology cost metrics- Assessing the economic impact of new products and platforms on the company’s infrastructure- Measuring and trending infrastructure efficiency versus other cloud providers

- Supervised over 70 Student Callers- Verified that donations were recorded accurately, and provided feedback to callers based on performance and any recording errors made during the previous day's shift- Archived donations and prospect demographic information electronically as well as through traditional filing methods- Acted as a direct liaison between Office of University Development, University Gift Accounting, and University Calling Center - In charge of monthly expense tracking through bill and invoice processing

- Mentored and provided feedback to Callers-in-training based on performance during their cold calls with prospects - Completed written reports based on Callers’ progress throughout nightly shifts. Graded individual calls and provided summaries for shift Supervisors- Expected to continue meeting goals and expectations of previous position as a Student Caller

- Personally secured $20,425 in donations for various University initiatives through cold calling alumni, parents, and friends of Virginia Tech - Developed positive rapport with prospects through meaningful conversations based on their experiences with/at Virginia Tech- Ensured each prospect had accurate demographic and contact information on file in electronic databases