As a Personnel Actions Technician at United States Air Force, I developed, overhauled, and ran a new online system for managing the promotion and personnel data of over 350 members, directly influencing their evaluations and career progression. I also generated and routed various documents and reports for policy statements, retirements, and administrative actions, and presented official data to multiple leaders across the organization. In addition, I served as the Executive Assistant for the Commander of the Unit, managing their calendar, proofreading and routing their paperwork, and providing weekly updates on multiple programs. I also ran several personnel systems, including the PTO/Leave system and the Member records. Prior to this role, I managed a Customer Service team of 4 in support of 3,000+ military and civilian members, ensuring their questions, concerns, and inquiries were fulfilled and action taken. I also processed documentation for every arriving and departing member on the base, and introduced, troubleshoot, and built a new system for tracking their contact information, personal data, and family members. With 4 years of experience in administrative and human resources roles within the USAF, I have gained expertise in admin program management and oversight, personnel data systems, customer service, presentation, and executive assistant tasks. I am adaptive, quick-learning, and reliable in both isolated and team settings. I am open-minded and willing to go outside of my current career skill set to develop myself in separate career fields. I value professionalism, integrity, and excellence, and I strive to make a positive impact in any organization I join.