Tyler Bloom Email & Phone Number

Greater Seattle Area

• Extensively trained new and existing teammates – 185 classes, 440 hours, 300 students o Software application usage, Policies & Procedures and job-specific requirements
• Assessed core competency proficiency on 40 teammates and provided feedback to leadership o Utilized results to improve training materials and provide one-on-one coaching
• Collaborated with business partners on a regular basis to ensure training materials were always up-to-date o Software enhancements and policy changes

• Initiated rollout of a new team of five direct reports to enhance company collection efforts
• Hired, trained, coached and mentored teammates to ensure smooth adoption of new team
• Developed and rolled out new policies and procedures
• Fostered the promotion of thirteen teammates
• Exceeded company objectives in facilitating collections that would have been written off
• Established foundation for a broader company initiative

• Selected as an inaugural participant in two-year leadership and development program
• Conducted interviews with key business users to collect information on business processes and user needs
• Assessed the impact of current business processes on users and stakeholders
• Mapped current processes and offered recommendations for improvement

• Clearly communicated objectives for all lessons, units and projects to all participants
• Addressed all questions from training program participants
• Taught internal software classes to new and existing teammates

• Certified Master Training Specialist
• Fleet Hospital Operations & Training Center Instructor
• Certified EMT-B Instructor

Master'S Degree

Ba