Inside/Outside Sales• Manage 50+, high volume, distributor accounts generating over $1.5M in sales • Consistently achieve highest non-house account monthly sales to drive approximately 30% gross margin• Execute daily sales order reports and distribute to warehouse detailing products order status to ensure on-time fulfillment to customers• Demonstrate strong ability to multi-task & prioritize through daily workflows, including all inbound calls, quotes, and sales-related inquiries• Maintain a knowledge base of evolving product offerings to proactively recommend the right products to new and existing customers• Manage and close existing deals while cultivating, qualifying and developing new opportunities and relationships• Optimize customer experience by calling current customers to ensure products arrived in a timely manner with no damage due to transit• Work with customers in a calm and focused demeanor to address and solve any issues they have in a quick and timely manner• Enhance the customer experience by educating the user on our vast online catalogue and value added services• Negotiate with grinding service centers to convert oversized raw stock into precision ground steel ensuring best pricing and delivery• Establish relationships with vendors to supply raw materials and finished products to fulfill customer needs through singular buyouts and sizable mill buys• Contact and negotiate with freight brokers to schedule large shipments, including flat beds, LTL, and pool trucks• Resolve claims for material that is lost or damaged in transit and execute necessary reparations

• Greeting and taking food orders in a timely fashion to help people have the most enjoyable experience• Prepared food including steaks, salads, fried products. Worked as a line cook and prepared food before the store opened• Responsible for selling gift cards and other promotional products to customers