• Business process design, analysis, improvement and documentation• Create, review, and publish reports for the Recruitment, Sales, Finance, Ops and IT sectors of the company related to performance, trends, and ROI analysis• Client Deliveryo Recruitment strategyo Req Q&A with internal and external customerso Assist our management team/project managers with project strategy and design (draft project plans, gap analysis, scope evaluations) • Lead multiple meetings/standups for coordination and action itemso Daily recruitment team meetings, for prioritization and statuso Weekly sales/marketing combined meeting, for strategy and approacho Company overview presentations, for highlights and direction• Finance and Accountingo Financial forecasting and pipeline reportingo Process related supporto Ensure commissions, invoicing/terms, bill/pay rates, start dates, contract type, and any other pertinent information is correct and communicated to the appropriate individuals from the recruitment and sales teams• Contractso Review/update/draft/submit: Master Service Agreements, 1099s, Corp to Corp, W-2s, Non-disclosure agreements, Employment Agreements, H1B processing, Offer Letters, Purchase Order review, Schedules and Statements of Work/Requirements• HRo Work together with the CFO for on boarding documentation, training, and orientation of new hires o Manage Office Admin & Intern workload and expectations in tandem with teaching and trainingo Employee handbook support as directed by Director of Operations/CFO• ITo Diagnose and resolve any hardware/software/network/system problems

Supported the PgMO through their Change Management project, focused on Data Governance for all “360” initiatives. Then, utilizing that process, ran an impact analysis on other areas of the business where this is required (Compliance projects).• Met with stakeholders to flesh out their requirements vs the needs of the businesso Gathered and analyzed user stories to be communicated to the Technical Project Manager (TPM) in charge of the data science team• Drafted and evaluated a project plan & weekly gap analysis to be presented in the PgMO• Facilitated meetings and coordinated between teams• Handed off material for the TPM to socialize and train staff on Project Management, Change Management, and Data Governance across all projects. Sat with various team leaders for 1 on 1 training's to promote client ownership. This encouraged their internal staff to be the subject matter experts (SMEs) on the project initiatives, which helped the PgMO reduce cost in preparation for upcoming compliance projects (sustainment doesn’t need to be a separate 6-12 month initiative if you include the clients team members from the start, and factor this into the initial “phase zero” scope analysis).

•Business process analysis and documentation.•Assisted in creating and publishing performance reports and evaluations for the Recruitment, Sales, Ops and IT sectors of the company.•Coordinated and Documented all weekly meetings•Accounting Operational Support.o A/R and A/P inputo Data Entry•HR documentation: on boarding documents, offer letters, benefits, sick and vacation time approval, employee handbooks, employee training, directories, organizational charts, and performance evaluation forms.•Implemented new electronic records management for: finance and accounting, resource management, sales and business development, legal, and delivery/client services. •Diagnosed, troubleshot, and resolved hardware/software/network/system problems.