Tyler Evans Email & Phone Number

England, United Kingdom

Working within a department which managed sensitive issues such as assisting clients with personal debt issues, maximizing benefit entitlement, assisting with elderly or disabled care costs and providing advice to asylum seekers on benefits and housing entitlement.1 First point of contact into the department, answering inbound calls and distributing amongst the team.2 Personally taking on sensitive issues on behalf of senior managers allowing them more time to focus on other impending issues.3 Dealing with confidential and extremely sensitive information and ensuring that these are deal with promptly.4 Scheduling and controlling Senior Management meetings and coordinating individual’s diaries.5 Recording and transcribing minutes and distributing to relevant persons.6 Responding to e-mails and correspondence on behalf of the department Manager.7 Management of department budget, monitoring spending, cost centres and ensuring no overspend.8 Supporting the Manager in recruitment of staff, including initial screening, scheduling of interviews, follow up correspondence, reference taking and final offer.9 Undertaking Personal Development Reviews of team members on behalf of the department Manager.10 Arranging 1:1 meetings between team members and department Manager.11 Providing ongoing professional support outside of regular business hours.12 Stepping in the “line” of fire as and when required.

Undertaking a range of short and medium term assignments on behalf of a recruitment agency at clients across Birmingham.Answering and distributing calls.Various copy and audio typing.Establishing meetings, attending and taking minutes for transcription.General filing.Reception cover.

Inkfish on behalf of Carphone WarehouseMaking outbound cold calls to residential prospects and selling the Talk Talk telephone service.Working individually and part of a team to set targets which included connections, number of calls and value of business.Regularly achieved and exceeded set targets.