Tyler Hockman Email & Phone Number

Fort Collins, Colorado, United States

Denver, Colorado

As a Technician we receive an average of 5 service calls per day. Each service call has a main problem that the customer originally called about. This is the standard daily process that we go through at each call.1. When we arrive we take a look at the issue at hand and figure out a solution. 2. We also are responsible for performing a 25-point inspection on the door. This is necessary because many doors go years and years without any service, so the original problem is often stemmed from multiple issues with the door.3. After the inspection we put together 3 different options to address the issues at hand. Option 1 is usually the bare minimum, Option 2 is more work on the most pressing issues, and Option 3 is our Overhaul package deal that replaces the entire spring system and comes with a lifetime warranty.4. At this point we step into our salesman shoes and go over the inspection with the customer. We then go over the options to fix the door. During this time we try to persuade the customer to the overhaul package so the that the door is fully fixed, working smoothly, and is under warranty for life.5. The customer then chooses the option that works best for them and we begin on the work.6. Once we are done with the work on the door we go over everything again and show the customer the final product. We also receive payment and signatures and head out to the next call. Along with service calls we also have door installs. When installing a door we are responsible for disassembling and removal of the the existing door as well as a professional install of the new door and opener (if purchased).

Fort Wayne, Indiana

As a Technician we receive an average of 5 service calls per day. Each service call has a main problem that the customer originally called about. This is the standard daily process that we go through at each call.1. When we arrive we take a look at the issue at hand and figure out a solution. 2. We also are responsible for performing a 25-point inspection on the door. This is necessary because many doors go years and years without any service, so the original problem is often stemmed from multiple issues with the door.3. After the inspection we put together 3 different options to address the issues at hand. Option 1 is usually the bare minimum, Option 2 is more work on the most pressing issues, and Option 3 is our Overhaul package deal that replaces the entire spring system and comes with a lifetime warranty.4. At this point we step into our salesman shoes and go over the inspection with the customer. We then go over the options to fix the door. During this time we try to persuade the customer to the overhaul package so the that the door is fully fixed, working smoothly, and is under warranty for life.5. The customer then chooses the option that works best for them and we begin on the work.6. Once we are done with the work on the door we go over everything again and show the customer the final product. We also receive payment and signatures and head out to the next call. Along with service calls we also have door installs. When installing a door we are responsible for disassembling and removal of the the existing door as well as a professional install of the new door and opener (if purchased).

Fort Wayne, Indiana Area

As A/V Installation Technician, I was responsible for providing a high degree of service for in-home audio, video, and home automation installation and programming. We troubleshoot technical issues daily, and learning the proper problem solving procedures is important to achieve efficiency. I learned a lot about residential audio video products and how components integrate into full systems,as well as gaining knowledge of networking and wiring, phone, data streaming, surveillance CCTV, home theater, and alarm systems. Our job was mainly separated into five groups: Pre-wire, Install, Programming, and Service. Pre-wire: We had to run new wires in the client's residence or business, if there was no existing cabling that could be used. We mainly ran RG6, 22/4, 18/2, 18/4, CAT5, and CAT6.Install: The install process was to install any components needed for the customers system. Some of the parts that we installed were: Connectors (RJ-45, F-Connector, BNC, D/C power plugs), Faceplates, Speakers, Televisions, Projectors, Screens, Blue Ray Player, Control 4 Amp, Game systems, Apple TV, and much more.Programming: After the installation process was completed, The Universal remote needs to be programmed to be able to control the entire system with one remote.Service: Service is extremely important. Our customer service is what separates us and helps increase client satisfaction as well as making sure the installed system is running smoothly.

Greater Denver Area

CREATAV is a full service Commercial and Residential electronics company. System design, sales, installation, and programming of your electronics needs, as well as excellent service and maintenance programs for current Home Theaters, Distributed Audio and Video Systems, and Home Automation is available. CreatAV is passionate about electronics, and our employees stay on top of current and future technologies. With a wealth of experience and knowledge, there is no job too complex. However, leave the complex work to us, so you can enjoy your system that will be reliable and easy to use.Our location is your location. CreatAV comes to you, we have locations all up and down the Front Range including Boulder, Denver, Cherry Creek, Parker, Castle Pines, and surrounding areas.:CreatAV's mission is to delight you through our expert Design, Sales, Installation, and easy, reliable use of your Distributed House Audio System, Home Theater System, and Control and Automation of any aspect of your home or office.

Lafayette Co

My Project Manager level at Surveillance One currently includes projects that scale to $200K each, up to 7-man teams and approximately 200+ cameras. My responsibilities include overseeing the following items:Site Inventory AssessmentVerification of inventory procurement and site evaluation for further or unforeseen needs.Client Relation/Site ContactOpen communication lines, daily updates to immediate client personnel, weekly updates to corporate personnel. Interface with complicated client management structures where various departments are involved.Progress FidelityEnsuring that actual progress is in line with projected time lines, and client expectations. Also measured against quality standards and fiscal budgets.Subject Matter ExpertiseHolding standards of team competencies as expressed technically and in professional culture. Technical component and application knowledge, demonstration of true industry artisanship.Contractor ManagementProtecting client interests and Surveillance One standards with outside contractors that perform various tasks such as electrical, core drills, subterranean chases, asphalt IR seams, utility locators, etc...Surveillance One Team ManagementManaging on site teams that often times run 12-hour days/nights, watching over team SME, proficiency, competency, technical growth and development, business and individual health of the team both on-site and off-site.Pre-Final & Final WalksManaging final site evaluations, adjustments, call-outs, client technical training, final display of finished product and sign-offs.

Louisville, Colorado

1) Cleans and refurbishes new and used automobiles, performing any combination of following duties: Washes vehicle exterior to clean cars, using cleaning solution, water, cloths, and brushes.2) Applies wax to auto body, and wipes or buffs surfaces to protect surfaces and preserve shine, using cloth or buffing machine.3) Vacuums interiors of vehicles to remove loose dirt and debris, using vacuum cleaner.4) Cleans upholstery, rugs, and other surfaces, using cleaning agents, applicators, and cleaning devices.5) Applies revitalizers and preservatives to vinyl or leather surfaces, and treats fabrics with spot and stain resistant chemicals to preserve and protect interior components.6) Cleans engine and engine compartment with steam cleaning equipment and various cleaning agents to remove grease and grime.7) Applies special purpose cleaners to remove foreign materials which do not respond to normal cleaning procedures, utilizing experience and following recommendations of product manufacturer.8) Follow supervisors' instructions as to which parts to restore or replace and how much time the job should take.

Lafayette, Colorado

Golf Course Specialist IIOperate vehicles and powered equipment, such as mowers, tractors, twin-axle vehicles, snow blowers, chain saws, electric clippers, sod cutters, and pruning saws. Mow or edge lawns, using power mowers or edgers. Shovel snow from walks, driveways, or parking lots and spread salt in those areas. Care for established lawns by mulching, aerating, weeding, grubbing, removing thatch, or trimming or edging around flower beds, walks, or walls. Use hand tools, such as shovels, rakes, pruning saws, saws, hedge or brush trimmers, or axes. Prune or trim trees, shrubs, or hedges, using shears, pruners, or chain saws. Gather and remove litter. Maintain or repair tools, equipment, or structures, such as buildings, greenhouses, fences, or benches, using hand or power tools. Mix and spray or spread fertilizers, herbicides, or insecticides onto grass, shrubs, or trees, using hand or automatic sprayers or spreaders. Maintain irrigation systems, including winterizing the systems and starting them up in spring. Provide proper upkeep of sidewalks, driveways, parking lots, fountains, planters, burial sites, or other grounds features. Water lawns, trees, or plants, using portable sprinkler systems, hoses, or watering cans. Care for natural turf fields, making sure the underlying soil has the required composition to allow proper drainage and to support the grasses used on the fields. Trim or pick flowers and clean flower beds. Rake, mulch, and compost leaves. Use irrigation methods to adjust the amount of water consumption and to prevent waste. Follow planned landscaping designs to determine where to lay sod, sow grass, or plant flowers or foliage. Plant seeds, bulbs, foliage, flowering plants, grass, ground covers, trees, or shrubs and apply mulch for protection, using gardening tools. Decorate gardens with stones or plants. Attach wires from planted trees to support stakes.