- Effective communication with Internet customers and prospects according to their preferred method of communication, whether by phone, by email or in person.- Thorough knowledge of all dealership products and services.- Selling/leasing and delivering a minimum requirement of units per month.- Directing customers to product information resources, including those available on the Internet.- Assisting customers in selecting vehicles.- Understanding the psychology of Internet customers and working with them accordingly to draw them into the store for proper vehicle demonstration and to close the transaction.- Checking email frequently and responding to inquiries immediately. - Delivering messages intended for other departments promptly. - Notifying customers that their messages have been forwarded to the appropriate personnel for prompt attention.- Handling all Internet sales inquiries personally.- Researching auto-buying services on the Internet and acting as liaison with any services the dealership uses to promote its site or advertise.- Maintaining an ongoing customer database to capture repeat business.- Knowledge and understanding of the federal, state and local laws that govern retail automobile sales.- Keeping abreast of new products, features, accessories etc., and their benefits to customers.- Attending product and sales training as requested by sales manager.- Live video viewings of automobiles for customers

Irvine Training offers many different equestrian services including training, riding lessons, horse driving lessons, competitive preparation for both horse and rider, and sales and purchase consulting services. We also offer marketing services and stallion management. Although we have a special interest in Arabians, we are a multidiscipline facility for all breeds, ages, and levels. Our goal is to better the equestrian industry by offering affordable training and shows while producing the best results.

At Kiesner Training I started young horses, worked at regional and national Arabian shows, and was the breeding manager for the champion English Pleasure stallion, Afires Heir.