At Innovops, we aim to simplify technology for businesses across an array of industries. We provide innovative, customized solutions for virtual operations and IT infrastructure in an ever-changing digital landscape.IT for SMBs .. consulting, projects, managed infrastructure, and more.

Located in Fullerton, McKenna Labs is a Full-Service personal care contract manufacturer.In a contract role as Infrastructure Engineer at McKenna Labs, I led an aggressive push to refresh the aging infrastructure and redesign workloads with cloud-based solutions to meet the needs of a modern workforce in a rapidly growing company. My position grew to a management-oriented role where I assumed responsibility of budgeting and planning and strategized with stakeholders on opportunities to utilize IT to enable efficient business operations. - Strategic budgeting, planning and execution of technology initiatives to align with business goals - Enhance business operations and growth by leveraging technology for process optimization and scalability - Manage vendor relationships and a team of IT professionals to deliver secure and efficient solutions - Design, manage, and maintain resilient, scalable systems and drive continuous improvements to optimize infrastructure

TechMD is an industry-leading provider of IT Support services to local business in the greater Southern California area, taking pride in their motto, Doing IT Right.As an IT Support Specialist at TechMD, I was involved with a team of highly motivated individuals focused on client projects relating to workflow automation, MDM management, and cloud migrations. Outside of project work, we also provided escalation support to Helpdesk staff and Tier 2 technicians for 100+ clients.

Located in Placentia, PYLUSD (Placentia-Yorba Linda USD) is a dynamic and supportive learning community that prepares each and every student for success now and in the future.As an IT Support Specialist at PYLUSD, I provided on-site and remote support to parents, students, and faculty across the 30+ campuses and district offices. Beginning January 2020, I assumed responsibility as tier 2/3 helpdesk escalations and acted as lead technician for 2 of the largest sites in the organization.Project Work including but not limited to:- Design a secure data processing algorithm to extract and upload confidential PII from printed forms to the student information database, adhering to government protocols and audit procedures- Develop an in-house script using programmable USB controllers to automate Chromebook onboarding and deployment- Configure MDT alongside WDS and SCCM to automate workstation and application deployment on Windows 10