Tyler Burdette Email & Phone Number

Woodstock, Ga, Us

Remote

In my role, I maintain consistency, reliability, and scalability for network projects by creating, standardizing, and employing network architecture frameworks, including detailed support diagrams. I deliver expert guidance and oversight on complex network initiatives by serving as the Subject Matter Expert (SME), driving successful project execution. I oversee the migration of critical infrastructure with minimal disruption to ensure continuity and enhance operational efficiency, directing six major datacenter transitions and/or refreshes. I enable seamless project execution and overall success by offering expert guidance and troubleshooting support in collaboration with cross-functional departments. I also ensure that operational requirements align with necessary security constraints by steering efforts in coordination with the security team.Following are my key achievements:• Improved organizational support capabilities and decreased time-to-resolution (TTR) for break-fix incidents by integrating advanced internal tools through strategic vendor partnerships.• Contributed to revenue growth, minimized overhead, and maximized profitability by identifying cost-saving opportunities and optimizing procurement processes for project initiatives.• Developed a standardized network architecture for client rollouts, streamlining deployment time, ensuring security compliance, and optimizing network performance.• Achieved seamless transitions and enhanced network performance via successful deployment of network refreshes for multiple clients totaling to approximately 60 client remote offices with each client also incorporating 2 datacenters; either 2 on-prem, or in a hybrid fashion (1 on-prem 1 in Azure).• Enhanced secure remote access and streamlined support for multiple clients by engineering standardized remote VPN solution with always-on connectivity and PKI authentication utilizing Palo Alto GlobalProtect.

Chicago, Il / Remote

In my capacity, I ensured seamless integration and peak performance by configuring, optimizing, and maintaining diverse network infrastructures, including routers, switches, and firewalls, for 40 clients with varying sizes and technology stacks. I oversaw and remediated complex systems, network, and automation incidents for these environments. I enabled continuous improvement and alignment with evolving operational needs by resolving internal DevOps requests. I maintained infrastructure adherence to industry benchmarks for security, performance, and compliance by conducting comprehensive standards audits for each client. I empowered junior engineers with reliable resources for efficient task execution and knowledge transfer by authoring and updating detailed documentation in IT Glue, including knowledge base articles and checklists. I maintained strict adherence to Service Level Agreements (SLAs) to meet and exceed client commitments, fostering trust and long-term partnerships.My core contributions are mentioned below:• Improved infrastructure stability and performance by implementing strict change control processes during maintenance windows, reducing ticket volume in ServiceNow ticketing platform.• Led the network engineering efforts for critical P1 incidents and participated in the on-call rotation, delivering expert troubleshooting and resolution to minimize downtime and ensure client satisfaction.• Enhanced internal support by implementing monitoring systems, documentation, and troubleshooting tools.

Chicago, Il

As a part of my responsibilities, I created and deployed scripts to automate routine tasks, such as systems administration and end-of-day settlement publishing, enhancing operational efficiency and accuracy. I provided traders with real-time data and strategic calculations in user-friendly formats by developing applications, which enabled informed and cost-effective decision-making. I ensured compatibility with Trading Technologies' updated SDK interface by restructuring and recoding legacy trading programs, resulting in improved system reliability and functionality.Underneath are my core contributions:• Steered independent efforts to establish fully functional/secure Active Directory domain environment, integrating both Windows and Linux systems to strengthen organizational security and achieve auditing compliance.• Improved performance and maintained efficiency for 125 tables critical to business operations by administering and optimizing SQL and Influx databases across 4 servers.• Maintained seamless operations and platform integration by managing systems and networks for 15 users, including support for remote users and real-time data across multiple exchanges with redundant IPSEC tunnels for uninterrupted connectivity.

Various Locations

During my tenure, I ensured reliable and secure connectivity in diverse operational environments by configuring, maintaining, and administering satellite communications across four distinct satellite systems. I supported up to 500 users simultaneously with assets including computers, printers, VOIP systems, and NAS devices by managing and administering four levels of classified, encrypted networks to uphold the highest standards of security and performance. I enabled the integrity and availability of critical information for analysts by overseeing server backups and scheduling maintenance cycles. I maintained precise accountability and security by conducting comprehensive monthly inventories of controlled cryptographic items, classified materials, and five network systems, valued at over $2M.Beneath are my key achievements:• Secured compliance and operational readiness for a $3M system by aligning it with the NIST framework.• Facilitated timely transmission of analytical reports to data centers and ensured uninterrupted mission-critical operations by deploying IT infrastructure in remote and challenging locations.

Bachelor Of Science (B.S.), Network Engineering And Security | Summa Cum Laude, 3.98

Activities and Societies: Assisted on a PhD research project

High School Diploma

Activities and Societies: Football and Wrestling