Tyler J Wright Email & Phone Number

Omaha, Ne, Us

Lincoln, Nebraska Area

Lincoln, Nebraska Area

Responsible for opening and closing fitness centerProvide customer service and membership services in person and on the phoneNetwork and build relationships with each member and guest being the face of the gymConsult clients on a one-on- one basis and/or in a group setting of up to 20 individuals.Trusted in implementing effective pricing and promotional strategiesMarket and promote the gym through social media to increase the number of members andusageDesign enjoyable and innovative customized training programs based upon fitness goals

Greater Memphis Area

Leading various internal and external meetings/training sessions/huddles Ensuring a consistent and positive guest and team member experience Assist in recruiting, hiring, supervising, training, assessing and evaluatingOversee service quality, operational efficiency, guest satisfaction, standards compliance andservice.Assist in identifying Operational Performance, Productivity, and Efficiency gapsProduced excellent customer service scores and well-trained staff by focusing onmanagement from the lobbyEnsured all employees were properly trained, knowledgeable and provided excellent guestserviceConsistently achieved budgeted financial goals while maintaining consistent servicestandardsHandling guest issues Have a working knowledge of the hotels mechanical and technological devices and functions. Handing over opinions and beliefs, decisions etc. to the executives;

Lincoln, Nebraska Area

Supervised the daily opening and/or closing of the gym including completion of other dailyoperating tasksCreated bi-weekly schedule to provide adequate staff at all timesManaged inventory and orders required for the gymAssisted guests efficiently, graciously and professionally as a point of reference within theclubMaintained a clean and professional environment for both guests and team membersDesigned enjoyable and innovative customized training programs based upon fitness goalsConducted fitness orientation appointments with new memberUpheld the appearance, standards, and performance of the training team with an emphasis onservice, training and teamwork

Lincoln, Nebraska

Policy and procedure implementation and enforcementAssist in monitoring and developing team member performance to include, but not limited to,providing supervision, conducting counseling and evaluations and delivering recognition andrewardRecruit, interview and train team membersAssist in monitoring and assessing service and satisfaction trends, evaluate and address issuesand make improvements accordinglyOversee the VIP guest process including, but not limited to, reviewing VIP reservations andensuring smooth check-in/check- outAssist with up-selling techniques to promote hotel services and facilities to maximize roomoccupancy and overall revenueEnsure team members have current knowledge of hotel products, services, facilities, events,pricing and policies and knowledge of the local area and events

Gained excellent communication skills through effectively communicating with guests andmanagementDelivered flawless execution of genuine service to provide a great impression to arriving guestsEscorted guests to their assigned rooms, including transporting their luggageProvided guests with outline of features and services of the property as well as localattractions, cultural points of interest, theatres, movies, dining, etc.Assisted front desk with check-ins and guest phone inquiriesTrained new hires how to be a bellman and achieved significant improvements in theirproductivityMaintained standards of guest service quality.

Lincoln, Nebraska Area

Retained accurate stock recordEnforced completion of team certification and trainingEnsured accuracy in deliveriesMaintained a clean, neat, and orderly stock room, sales floor, and all areas of the store at all times Located, prepared and unloaded merchandise to stock on the sales floorProvided excellent customer service by answering questions and concerns and assisted with product selections

Lincoln, Nebraska Area

Played a key role in planning initiation meetings and client visits and study set-upsPartnered with pharmaceutical companies to conduct study-specific trainingDeveloped relationships with clients to grow the business as the first contact for investigatorsCreated worksheets and logged samples into computerized tracking systemPrepared and shipped all samples to laboratories for analysisServed as backup for study conduct as needed

Lincoln, Nebraska Area

Ensured adequate study set-upMonitored vital signs, such as blood pressurePerformed time critical events for clinical research, such as blood drawsAssisted in the co0llection and handling of patient specimen and dataResponded appropriately to the physical and emotional needs of patients

Lincoln, Nebraska Area

Delivered excellent customer service with floor sales and assist customers with purchasesPromoted the company by advertising through Social MediaMonitored the sales floor regularly identifying and resolving urgent issuesMaintained awareness of market trends in the retail industryDemonstrated leadership by assisting and cooperating with co-workers as neededas needed.

Doctor Of Physical Therapy, Physical Therapy/Therapist

Bachelor Of Business Administration (B.B.A.), Business Administration And Management, General

Academic Transfer, Business Administration And Management, General

Associates, Travel And Tourism